Concessions Supervisor

At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.


But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love . This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.


Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.


Concessions Supervisor


This position is for Cafe Mirage

Kalahari Resorts & Conventions is seeking a Concessions Supervisor. In this role, you will be responsible for assisting the leadership team in daily quick service/concessions operations. This can include labor management, running the floor, training, ordering inventory, and inventory management.


As part of our leadership team, you'll embody our Promise to Lead with Love -guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll manage and maintain guest satisfaction in the concession areas.


This is an hourly wage role

Key Responsibilities

• Ensure that all food and beverage products are consistently prepared and served according to the concession venue's recipes, portioning, cooking and serving standards.

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs for all food and beverage outlets within the Resort

• Achieve company objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of associates and creating a positive, productive working environment

• Continually strive to develop, coach, and train staff in all areas of managerial and professional development.

• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner

What We're Looking For

• 1-2 years of supervising/management experience within a QSR/Fast Food setting

• RAMP (Responsible alcohol management program) training and certification is required.

• A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits


Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within

• 401(k) matching, paid time off, and holiday compensation

• Health, dental, and vision coverage for full-time associates

• Employee appreciation events, discounts, and perks at all resorts

• Education assistance programs to help advance your career

Be Part of Something Extraordinary


At Kalahari, we believe the best leaders Lead with Love -because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.


Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.


| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |


Kalahari Resorts & Conventions is an Equal Opportunity Employer.