Executive Assistant & Project Coordinator

Executive Assistant & Project Coordinator

Shiloh House is seeking a highly organized, proactive, and detail-oriented Executive Assistant & Project Coordinator. This dynamic role is split between providing high-level administrative partnership to the Chief Operating Officer (COO) and driving agency-wide project coordination, quality improvement initiatives, and strategic communication.

The ideal candidate is a critical thinker who thrives under pressure, communicates flawlessly, and moves seamlessly between day-to-day administrative tasks and big-picture project management.

Compensation & Benefits

• Salary: Starts at $57,784/year (In accordance with the Colorado Equal Pay for Equal Work Act. Actual pay is adjusted based on experience and job-related factors).
• Health & Wellness: Comprehensive medical, dental, vision, life, accident, and critical illness insurance.
• Fitness Benefit: ClassPass Membership providing free access to local fitness classes, gyms, and wellness experiences.
• Retirement: 403(b) retirement plan with an agency match.
• Time Off: Generous Paid Time Off (PTO), Personal Leave, and 12 Paid Holidays.
• Education & Growth: 10% tuition discount for online programs at Colorado Christian University (CCU), plus robust internal promotion opportunities.
• Financial Perks: Mileage reimbursement, performance bonuses, and eligibility for the Public Service Loan Forgiveness (PSLF) program.
• Work-Life Balance: Flexible scheduling options and access to an Employee Assistance Program (EAP).

Key Responsibilities

Executive Support & Administration

• Strategic Partnership: Provide advanced, high-level administrative support to the COO and designated leadership.
• Communications Management: Manage the COO's email correspondence and facilitate seamless internal and external communication.
• Leadership Liaison: Serve as a professional staff support and liaison on behalf of the COO when interacting with stakeholders.
• Daily Operations: Execute core administrative tasks including data entry, filing, scanning, document creation, and form design.

Project Coordination & Quality Improvement

• Project Oversight: Track, coordinate, and drive agency projects and departmental initiatives from conception to completion.
• Quality Improvement: Aid in overall agency quality improvement by analyzing workflow efficacy and ensuring initiatives remain successful.
• Problem Resolution: Detect, analyze, and resolve operational problems within the agency by gathering and incorporating cross-functional feedback.
• Internal Communications: Design and execute effective internal communication plans to disseminate critical agency updates.
• Service Functions: Plan, coordinate, and direct a broad range of general service functions across the agency.

Requirements

Qualifications & Requirements

• Education: Bachelor's degree in a related field preferred. Equivalent professional experience may be substituted with Administrator approval.
• Professionalism: Proven ability to handle highly confidential information with absolute discretion and emotional intelligence.
• Communication: Exceptional verbal and written communication skills across all organizational levels.
• Interpersonal Skills: Demonstrated ability to interact professionally and empathetically with parents, outside professionals, and supervisors.
• Adaptability: A positive, problem-solving mindset with the ability to pivot priorities rapidly in a fast-paced environment.
• Technical Proficiency: Advanced knowledge of MS Office Suite and Google Workspace tools and the ability to learn and use other platforms.
• Mobility: A valid Colorado driver's license (or ability to obtain one), a clean motor vehicle record, and a reliable vehicle for occasional local travel.
• Compliance: Must successfully pass a comprehensive background screening (state criminal checks, fingerprinting, sex offender registry, and child abuse/neglect clearances) per Colorado Department of Human Services regulations. A pre-employment health evaluation/physical is required.