Sales Associate (Part-Time) - Valdosta, GA ( Valdosta Mall )

Sales Associate

The Sales Associate is responsible for providing quality customer service and driving product sales. They are knowledgeable in each product area or department in our store. Upholds policies, procedures, and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential duties and responsibilities include:

• Providing extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promoting and selling services and merchandise provided by the organization.
• Consistently setting goals to grow and improve selling skills and track overall sales.
• Practicing and upholding all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assisting in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilizing presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieving and/or exceeding sales targets and goals.
• Identifying and communicating merchandise needs, pricing concerns, and operations problems to store management staff.
• Attending all staff meetings and tech clinics for the store.
• Protecting the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

There are no supervisory responsibilities for this role.

Qualifications include:

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.