Human Services-Program Coordinator (S)

Job Description

Job Description

Position: Human Services Program Coordinator

Reports to: Human Services Site Manager

Hours: Full-time/Salaried, M-F, 8am-4:30pm

Location: Salem Day Services

Triangle's Expectation of Employee:

• Adheres to Triangle Policy and Procedures

• Acts as a role model within and outside Triangle Performs duties as workload necessitates

• Maintains a positive and respectful attitude

• Communicates regularly with supervisor about Department issues

• Demonstrates flexible and efficient time management and ability to prioritize workload

• Consistently reports to work on time prepared to perform duties of position

• Meets Department productivity standards

Essential Duties and Responsibilities: 

• Supervises staff of Community Coordinators (Direct Support Workers) and leads the delivery of community-based employment and activities aligned with Community Based Day/Employment Supports models

• Assists with the training and orientation of new staff for software systems, programming components, and program related logistics

• Coaches staff to provide individualized support and problem solving for participants and their families

• Provides monthly, one-on-one documented supervision with Community Coordinators; enforces attendance and progressive disciplinary procedures as necessary

• Ensures and maintains proper staff to participant ratios; provides direct care as needed

• Along with Site Manager, leads hiring process for Community Coordinators (Direct Support Workers)

• Coordinates with Site Manager and staff to create and implement monthly schedules and employment schedules for program; solicits and provides feedback on a consistent basis to improve quality of services

• Supervises groups of participants in a variety of settings including work sites, volunteer sites, recreational outings, and other community outings