Remote 2nd‑Line IT Service Desk Agent

Unisys Corporation

Remote job

Unisys Corporation is seeking a full-time Technical Service Desk Agent to provide 2nd level telephone support. This role involves resolving customer requests related to software, hardware, and network operations remotely, ensuring fast and efficient service. Applicants should have an associate's degree or professional certification, with relevant IT Service Desk experience and a strong background in Level 1 support for MS Office among other duties. #J-18808-Ljbffr Unisys Corporation

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Remote 2nd‑Line IT Service Desk Agent in New York, NY vacancy

2nd Line IT Support Technician
Coastland College is seeking a skilled 2nd Line Helpdesk Technician to join our IT Services team at Weymouth Campus on a fixed-term basis until March. You will... ...tickets, maintaining infrastructure, performing remote and on-site support, and assisting with backups and...
Remote work
Fixed term contract
Coastland College
Weymouth, MA
2 days ago
1st-2nd Line IT Support Engineer
1st-2nd Line IT Support EngineerITM Power Location: SheffieldDirect applications... ..., but also our Aftersales services with the ability to quickly... ...within the service desk toolCarry out user administration... ...multiple Sheffield locationsDeliver remote support to European sites and...
Remote work
Apprenticeship
Work at office
Night shift
ITM Power
Sheffield, AL
2 days ago
Remote 2nd-Line Clinical Apps Support Engineer
Tech Mahindra is seeking a Technical Support Engineer for 2nd line support of clinical applications in a remote/US-based capacity. The ideal candidate will bring strong troubleshooting, customer service, and healthcare workflow knowledge to ensure seamless operation of...
Remote job
Tech Mahindra
Redmond, WA
4 days ago
Production Technical Specialist - 2nd Shift
$17.75 per hour
Production Technical Specialist - 2nd Shift Join to apply for the Production Technical... ...uses it for improvements in products and services; acts with customers in mind; establishes... ...sick leave, disability, holidays. Hybrid & remote work opportunities available Community &...
Remote work
Full time
Part time
Local area
Flexible hours
Shift work
Night shift
Day shift
Afternoon shift
Gibraltar Industries
Hastings, MN
3 days ago
Whse Support Technician II
...warehouse technical support, 2nd level contact for Tier 2 warehouses... ...duties will include the first line of defense for all and any... ...vendors for issue resolution and service performance at respective DCs... ...level 2 support (offsite) for remote small and medium distribution...
Remote work
Full time
Work experience placement
Local area
Flexible hours
Weekend work
Southern Glazer's Wine & Spirits
Fort Worth, TX
12 hours ago
Remote IT Help Desk Specialist - First-Line Support
NETS International is seeking a motivated IT Help Desk Specialist to provide first-line support for employees. The role emphasizes resolving hardware... ...documentation, and delivering excellent customer service from a remote position. The successful candidate will...
Remote job
NETS International
Plano, TX
1 day ago
Manufacturing Technical Associate - MDI - 2nd Shift
$30 - $40 per hour
...Manufacturing Technical Associate - MDI - 2nd Shift... ...Work Hours/ Shift/ Remote Must be willing and... ...setup, startup, changeovers, line clearances, disassembly, reassembly... ...excipients, propellants, cleaning agents, or other materials commonly used...
Remote work
Full time
Temporary work
Work at office
Local area
Monday to Friday
Flexible hours
Shift work
Afternoon shift
Cipla
Fall River, MA
16 days ago
Technical Support Specialist
...Technical Support Specialist, you'll serve as 2nd level support for our B2B customers,... ...technical cases escalated beyond our first-line support team. You'll work directly within... ...global brands Competitive compensation Remote-friendly culture with flexible work...
Remote work
Flexible hours
parcelLab
United States
5 days ago
IT Support Analyst
...IT Support Analyst Step into tech at the heart of a global... ...Support Analyst to deliver premium 2nd line support in a fast-paced,... ...being on the floor, not behind a desk. What You'll Do Deliver... ...device builds and support Remote support tools (Bomgar, RDP)...
Remote work
Hackajob
United States
2 days ago
Customer Support Technician
£27k per year
...detail, and a proactive approach to customer service. You will also be responsible for... ...progress. Escalate appropriately to 2nd line, development, or Professional Services colleagues... ...important given the team works remotely and pay issues can be sensitive and time...
Remote work
Casual work
Flexible hours
Agilio Software
United States
2 days ago
Help Desk Analyst
$22 - $28.5 per hour
...403, USA Provide first line support to employees by... .... ESSENTIAL FUNCTIONS: IT Help Desk Support: Document all ITSM... ..., professional or service personnel depending on... ...problems verbally and via remote control. Translate technical... ...from callers and 2nd and 3rd level support....
Remote work
Hourly pay
Exchange Bank
Santa Rosa, CA
4 days ago
Service Desk Agent
...Customer Service Representative, Junior The Customer Service Representative... ...provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government... ...escalation paths and service desk runbooks, handing off complex or high...
Remote work
Contract work
Work experience placement
Work at office
ASM Research
United States
2 days ago
Service Desk Analyst
...Service Desk Analyst Kick-start your career in the online gaming world and experience the very latest in technology and innovation... ...your responsibilities will include: Providing first-line and 2nd line IT support Responding to and resolving user issues via...
Remote work
Odd job
Betway Group
United States
2 days ago
Service Desk Agent
$16 per hour
...country, and our customers, through superb services as their front-line Vigilant Defenders. Position Description: We're hiring a Service Desk Agent to provide telephone technical support... ...a 24x7x365 environment Location: Remote, based on meeting geographical...
Remote work
Second-61
United States
4 days ago
Service Desk Agent
...Description Our client is seeking qualified Service Desk Agents to provide Tier I and Tier II... ...Troubleshoot and maintain business line applications, including remote installation and redeployment of... ...High school diploma with relevant IT certifications, training, or equivalent...
Remote work
Work at office
Monday to Friday
Flexible hours
Shift work
Omniscius Consulting
Morgantown, WV
a month ago
Service Desk Agent
...Department of Transportation. The DOT junior agent is the first line of contact with the DOT customer base... ...candidate will demonstrate service excellence by providing high quality... ...Responsible for supporting the IT service desk by providing end-user support via phone...
Remote work
For contractors
Work at office
Immediate start
Shift work
Science Applications International Corporation
United States
3 days ago
Service Desk Agents - Tier 1, Washington DC (GT26080915PL)
...Description GTSC seeks experienced Service Desk Agents, Tier 1, for support of the... ...Capitol complex. MissionThe IT Service Desk Representative... ...-developed applications, and remote access tools such as RSA... ...Standards. Provide Tier 1 front-line support via phone, live chat,...
Remote work
Work at office
Local area
GTSC
Washington DC
9 days ago
Enterprise Service Desk Agent
...mission-driven financial services and financial technology trailblazer... ...-savvy Enterprise Service Desk Agent to join our centralized IT Infrastructure division... ...a permanent, full-time remote framework open to... ...Responsibilities First-Line Technical Incident Response...
Remote work
Permanent employment
Full time
For contractors
Home office
Shift work
Rotating shift
Oportun
Remote
a month ago
Technical Services Specialist
$115k - $130k
...interface processing. Provide 2nd-line support to global LivaNova teams and distributors' Field Services through email and hotline... ...focusing on HL7 interface and IT-related issues. Configure channels... ..., Digital Transformation, and Remote Services. Working knowledge...
Remote work
Worldwide
Flexible hours
LivaNova
United States
5 days ago
Help Desk Technician - 2nd Shift
...and customer-focused Help Desk Technician to join team.... ...smooth operations of IT systems and resolving issues... ...high-quality service. Primary Responsibilities... ...Support: Provide first-line technical support to employees... ...role will run a general 2nd shift schedule with some...
Work at office
Afternoon shift
PS SEASONING & SPICES INC
Iron Ridge, WI
25 days ago
Remote IT Service Desk Technician | First-Line Support
$20 - $24 per hour
A leading IT services provider is seeking a remote Service Desk Technician for a long-term contract. This role involves providing technical assistance and support for employees, ensuring the resolution of time-sensitive IT incidents. Responsibilities include managing support...
Remote job
Hourly pay
Long term contract
Shift work
Pomeroy
New York, NY
3 days ago
Crew IT Support Analyst: First/Second Line Helpdesk
...JetBlue hardware, applications, telephony, and mobile devices. Responsibilities include incident coordination, on-site and remote customer service, knowledge base maintenance, and participation in software rollouts. Overnight travel up to 50% may be required, with travel...
Remote work
Night shift
JetBlue
Brooklyn, NY
2 days ago
IT Support Analyst
...support to end users via on-site, phone or remote channels, resolve computer hardware &... ...or equivalent 1+ years of experience in IT or engineering support 1+ years troubleshooting... ...field Key Responsibilities Deliver 1st/2nd line support for devices, applications and...
Remote work
Flexible hours
ThunderSoft
California, MO
3 days ago
HelpDesk Analyst
...dedicated Level 1 Help Desk Technician to provide first-line technical support to... ...understanding of IT systems. This role involves... ...will move to either 2nd shift (afternoons) or... ...IT staff. Customer Service: Provide exceptional... ...products; familiarity with remote desktop applications...
Remote work
Night shift
Day shift
Afternoon shift
Focus.one
Huntsville, AL
4 days ago
Service Desk Analyst I
The role of the Service Desk Tier 1 Analyst is to provide first... ...and resolving IT incidents and Service Requests... .../Software conflicts, remote support via remote control... .../Coordinates with 2nd level support with Tier... ...provided tools. #J-18808-Ljbffr All Lines Technology
Remote work
Work experience placement
Work at office
All Lines Technology
Rock Hill, SC
1 day ago
Support Center Analyst
...Expert JOB DESCRIPTION: The Service Desk Analyst is responsible for providing... ...point of contact for all IT related user inquiries and... ...providing both in-person and remote deskside support. Excellent communication... ...call. Providing 1st and 2nd line technical support for MS...
Remote work
Contract work
Part time
Work at office
Monday to Friday
Ascendum KPS
Cincinnati, OH
3 days ago
Remote Part Time Help Desk/Technical Support
.... Job Title: Help Desk Analyst Job Summary... ...solving. Provides remote support to users with... ..., and network services in a distributed organization... ...Provides the first line of technical... ...contacts in Track-It ticketing system, following... ...attention to 2nd/3rd-level support resources...
Remote work
Full time
Part time
Local area
Miami Jewish Health
Miami, FL
1 day ago
Tier 2 IT Support Analyst
...equivalent experience as a Service Desk Analyst or Technical... ...experience as well as remote support Experience with... ...focus on 1st and 2nd level support. Each field... ...will serve as the front line for the firm and will assist... .... The total team of agents will be handling roughly...
Remote work
Hourly pay
Local area
Insight Global
New York, NY
4 days ago
Technical Support Associate-3
$21.25 - $25 per hour
...escalated from first line of support as well... ...to established Service Level Agreements.... ...technology. Assist remote support staff when... .... Responsible for 2nd level point of escalation... ...from Service Desk. Resolve incidents... ...preferred). Knowledge of IT processes, general...
Remote work
Minimum wage
Local area
Flexible hours
Weekend work
Cushman & Wakefield
Saint Louis, MO
12 hours ago
B2B SaaS Technical Support - 2nd Level Engineer
parcelLab GmbH is seeking a Technical Support Specialist to serve as 2nd level support for B2B customers. You will handle complex... ...JavaScript, and strong problem-solving skills. The role offers a remote-friendly work environment and the chance to be part of a fast-growing...
Remote work
parcelLab GmbH
New York, NY
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote 2nd‑Line IT Service Desk Agent. Be the first to apply!