Loan Operations Assistant

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POSITION SUMMARY

Consistently delivers the Landmark National Bank promise that Everyone starts as a customer and leaves as a friend by handling the servicing for customer loans on the core system. Works in an environment where individuals are trusted to work independently and as part of a productive, successful team.

QUALIFICATIONS YOU POSSESS

• High school diploma or equivalent required.
• Strong organizational and computer skills, including proficiency in Excel, Word, and ability to use proprietary software
• Detail oriented with ability to multi-task
• Maintain a high degree of discretion and confidentiality

WHAT YOU WILL DO

• Perform a variety of assignments related to the booking and servicing of loans, including consumer, commercial and mortgage loans.
  • Loan set up, account maintenance, payment processing, account research, escrow analysis and escrow disbursements of taxes and insurance.
• Monitor non-post resolution and processing, block entry, and loan participation administration.
• Assist with non-accrual and charge-off administration and government servicing reports.
• Assist Care Center, Lenders and other employees with questions as well as customers as needed.
• Manage your professional improvement through the utilization of the quarterly Job Progress Plan.
• Engage in Landmark National Bank culture initiatives and team success activities, including huddles and Hoopla events.
• Adhere to bank policies and procedures.
• Perform other duties and projects as assigned.

PHYSICAL DEMANDS

• The physical demands listed below are a requirement to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job the associate is frequently required to sit or stand for long periods of time, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The associate is occasionally required to move about the banking facility. Visual ability to view a computer screen for long periods of time is required.
• The associate must occasionally lift and/or move up to 25 pounds.