Senior Director, Public Relations

PR Leader

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

A high-impact PR leader, responsible for building a bold, proactive brand presence across media, social channels, the industry speaking circuit, and thought leadership platforms. This is a rare opportunity to redefine how an enterprise brand shows-up in the market, with the ambition of a start-up, the credibility of a global fintech leader, and the resources to do it at scale.

You will lead corporate public relations in North America, with accountability for reputation, narrative, and earned media impact. This role shapes how FIS shows up across platforms and executive visibility, translating complex business and technology priorities into compelling stories. The person who thrives here sees a breaking story and leans in. They take personal ownership of FIS's reputation, moving with urgency, exercising sound judgment and knowing when to escalate. Success is measured not by activities but by impact: proactive coverage, message penetration, crisis readiness, and trusted media relationships.

Define and execute a proactive corporate PR strategy aligned to business priorities and transformation initiatives

Build and steward a distinctive brand voice that positions FIS as a leading fintech authority

Develop rapid response capabilities to capitalize on breaking news and manage issues in real time

Lead crisis communications, scenario planning, and escalation protocols with cross functional partners

Cultivate deep relationships with top tier financial, business, and technology media

Drive executive visibility through thought leadership, speaking opportunities, and media engagement

Integrate earned media with social and digital channels to amplify reach and impact

Conceive and deliver creative PR campaigns and activations that generate sustained attention

Partner closely with marketing, legal, investor relations, and business leaders on aligned messaging

Lead, develop, and inspire a high performing PR team and agency partners

Leverage AI-enabled tools and platforms to scale monitoring, content development, and measurement

Demonstrated leadership in corporate or global public relations within complex organizations

Proven expertise in media relations, reputation management, and crisis communications

Strong storytelling and narrative development across business, technology, and financial topics

Established relationships with senior reporters and editors in financial and technology media

Experience building proactive, data informed PR programs from strategy through execution

Executive presence with the ability to advise and coach senior leaders

Experience leading teams and managing external agencies

Experience managing communications through M&A activity, corporate divestitures or major business transformation

Bachelor's degree or equivalent professional experience in communications or related field

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

A modern, global work environment and a dedicated and motivated team

A variety of career development tools, resources and opportunities

A fantastic range of benefits designed to help support your lifestyle and wellbeing

A work environment built on collaboration, flexibility and respect

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $224,720.00 - $382,030.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.