FSQA Supervisor

Job Description

Job Description

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings.

The FSQA Supervisor is responsible for supporting the food safety and quality control function within the company. The role includes a combination of supervision and active participation in the tasks to ensure that all products are safe, consistent, of the highest quality, and meet all requirements.

Detailed Responsibilities

Reporting & Planning

• Assign daily and weekly responsibilities for FSQA Techs, Leads, and Sanitors, making sure there are appropriate resources to cover all activities
• Assist FSQA Superintendent with development of daily, weekly, monthly, quarterly & annual schedules.
• Create FSQA Supervisor Recap; document any issues and work with the FSQA Superintendent for resolution
• Be aware & proactive on shift metric reporting, understanding report outs & working on plans for improvement.

Quality Control

• Oversee core FSQA functions for all process steps while working closely with production to help monitor and resolve any issues. This includes portioning, meal bagging, final box verification, etc.
• Support communications with Production Management regarding any process that does not meet the standard requirements, and work together with necessary parties (e.g., Production Management, Production Team Leads, Production Associates, Maintenance, Warehouse, FSQA Managers and FSQA and Sanitation Associates) to resolve issues
• Conduct GMP audits and notify production management of violations; work with Production to resolve any issue

Food Safety

• Perform daily, weekly, and/or monthly tasks as assigned by FSQA Superintendent and/or FSQA Leadership including, but not limited to: GMP Audits, Metal Detection Verification, Environmental Monitoring Swabbing, Lab Equipment Calibrations, Chemical Titrations, Pre-Shipment Review, Hold Management, and Start of Line and Pre-Operational Inspections.
• Hold team members and cross-functional partners accountable to Home Chef's food safety expectations
• Perform Food Safety record verifications including but not limited to: receiving, pre-operational, cook & chill, metal detection and Pre-Shipment Release.

Issue Escalation

• Work with FSQA Leadership to help resolve food and non-food procurement quality issues within the shift, including but not limited to, questions related to produce quality, portioning quantity, and missing ingredients
• Escalate any decisions to FSQA leadership as needed

People Management

• Oversee training programming, holding accountable for delivering all components of the Training program to new FSQA techs, leads, and sanitation associates.
• Train, coach and empower Quality Techs, Leads, and Sanitation associates
• Participate in performance review and corrective action meetings for Quality Tech, Leads, and sanitation associates with FSQA Superintendent

Training

• Assist in training of new employees on Food Safety & Quality and Sanitation practices

Issue Escalation

• Promptly notifies leadership when Food Safety & Quality issues or HACCP/HACQP deviations arise
• Placing product on FSQA hold and assisting with dispositions as required

Assisting in Production/Sanitation/Safety duties

• Assist in non-competitive functions when needed: e.g. sweeping floors, moving product and safety investigations

General Responsibilities

• Follow the facility GMPs and help enforce them throughout the facility
• Support the efforts of the company to maintain our food safety system (SQF) and quality and sanitation programs

Attitude and Attendance

• Arrives to work at scheduled time and follows time off request procedure
• Communicates with co-workers in a professional manner
• Treats co-workers with respect at all times
• Escalates attitude issues among associates to FSQA superintendent or Manager
• Employs effective teamwork skills to collaborate with Production
• Demonstrates ownership of tasks and job responsibilities on a consistent basis.

This position requires 5% travel.

Qualifications

• High school diploma or equivalent is required
• Proficiency in Microsoft Office programs and Google applications required
• Fluent in reading, writing, and speaking English is required; fluency in Spanish preferred.
• 3+ years of experience working in food quality / food safety, preferred
• Must be able to attain ServSafe Manager certification within 30 days of hire
• Ability to use, maintenance, and interpret results of laboratory and quality equipment and instrumentation
• Knowledge of filling and weighing equipment.
• Knowledge of metal detection, preferred

Perks and Benefits

• Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
• Medical, dental, vision, life and disability insurance available
• Paid holidays, sick time and vacation time
• 401k program
• Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace.

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at View email address on ziprecruiter.com.

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