Fintech Support Specialist, Troubleshooter & Advocate
Unit21
A growing fintech startup is looking for a Customer Support Specialist to drive value across the customer base. The role involves managing customer inquiries, troubleshooting issues, and enhancing user experience through effective communication. The ideal candidate will have at least 2 years of customer-facing experience, strong problem-solving skills, and the ability to explain technical concepts in easy-to-understand language. Competitive salary and comprehensive benefits are offered. #J-18808-Ljbffr Unit21
- ...expand our efforts. About The Role As a Support Specialist, you will be among those who are the... .... The position involves being a known advocate for Members who come to you with all concerns... .../services, pricing, and policies. Troubleshoot and resolve customer issues and...SuggestedFull timeRemote workShift workAfternoon shift
- Monograph is seeking a Product Support Specialist to enhance customer engagement by troubleshooting issues and managing feedback. You will perform onboarding, resolve inquiries, and collaborate with our engineering team to improve product experiences. This fully remote...SuggestedRemote job
- A fintech company in the United States is seeking a Developer Support Engineer to assist developers with API integrations and provide troubleshooting support. The ideal candidate will have over 3 years of experience in developer support and a strong understanding of REST...Suggested
- Drips.com is seeking a Technology Support Specialist to deliver front-line technical support while assisting with logistical operations... ...Microsoft and Android platforms. Key responsibilities include troubleshooting, documentation, and supporting clinical teams across the...Suggested
- (FinTech / Payments / Embedded Lending Platform) About Us: At ClarityPay... ...We are seeking a Production Support & Issue Management Specialist to ensure the stability, reliability... ...or SaaS environments. ~ Strong troubleshooting and analytical skills using logs,...Suggested
$60k - $67k
Conductor-LLC in New York is looking for a Customer Support Specialist to provide exceptional assistance through various communication channels. This role requires strong troubleshooting skills and a passion for customer service. The ideal candidate will possess a Bachelor...$17 per hour
Medical Guardian is looking for a dedicated Member Support Specialist to assist members with their medical alert devices. This role demands... ...as you help guide members through activations and troubleshooting. With a pay of $17 per hour, the position requires at least...Hourly payRemote work- Foreup is seeking a dynamic Customer Support Specialist to join our Website Support team in the United States. The role involves providing... ...position for those looking to advance their technical troubleshooting skills in a supportive environment. #J-18808-Ljbffr Foreup
$100k - $150k
mLabs is searching for a Technical Support Engineer in New York City to enhance its distributed messaging systems for the Fixed Income trading markets. You will troubleshoot and resolve complex issues within live electronic trading environments. Ideal candidates have a...Full time- Jasa in Bronx, New York, is seeking a Peer Support Specialist to engage residents and bridge communication with program staff. This role emphasizes person-centered care and integrates elder justice practices into service delivery. Responsibilities include advocacy, program...
- Phoenix House seeks a Peer Support Specialist in New York, NY, dedicated to helping individuals navigate their recovery journey. Responsibilities... ...required to have a High School diploma and a Recovery Peer Advocate Certification, along with one year of experience in peer...
$81.2k - $120.69k
The Legal Aid Society is seeking a Mitigation Specialist for its Brooklyn office to work with adolescents in the criminal justice system... ...crisis intervention, conducting risk assessments, and advocating for clients during court processes. The ideal candidate must hold...Work at office$41.2k
CAMBA is hiring a Case Support Specialist in New York to maintain professional relationships with clients, conduct intake assessments, and input client data into an automated database. The ideal candidate will have strong communication and problem-solving skills, proficiency...Work at office- A community support organization in New York City seeks a full-time support staff member to engage with clients in social services and... ...Candidates must have a H.S. diploma and Certified Recovery Peer Advocate. The position offers health insurance, a minimum of 3 weeks...Full time
- FLACRA is seeking a compassionate Peer Advocate to join our team in New York. In this role, you will offer peer support services to individuals facing serious mental illness and substance use challenges, utilizing your own recovery experiences as guidance. You’ll actively...
- The Doe Fund Inc is seeking a Peer Specialist in New York City to provide mentoring and advocacy to residents experiencing homelessness and mental health challenges. This role involves assisting with daily living activities and encouraging participation in on-site services...
- Carefull is a rapidly growing fintech company focused on protecting older adults’ money... ...loved ones. We’re building a service to support older adults and their financial caregivers... .... We are looking to bring on a Member Advocate agent for our consumer‑facing customer support...Full timeRemote workShift work
$28 - $34 per hour
Claims Advocate page is loaded## Claims Advocatelocations: 3 Sylvan Way - PARSIPPANY, NJtime... ...***About Acrisure**Acrisure is a global Fintech leader that combines the best of humans... ...and proactive Claims Advocate to support our Claims Department with critical administrative...Immediate startFlexible hours$35 per hour
...value hard work and fun in equal measure . Responsibilities Troubleshoot hardware and software problems with Apple products , including... ...deployment tools (JAMF, LanDesk, DeployStudio, Deep Freeze) Support and assist employees using AV systems , both onsite and remote...Remote work$28 - $34 per hour
A global Fintech leader is seeking a detail-oriented Claims Advocate in Parsippany, NJ. The role involves administrative support for the Claims Department, ensuring claims are processed accurately and efficiently. Key qualifications include a high school diploma, strong...Work at office- A leading software solutions provider is seeking a Customer Support Specialist for its United States operations. This role involves providing technical support to clients using their websites and related products. Candidates should have foundational knowledge of HTML and...
- A financial services company located in New York is seeking a Part-Time Support Specialist. This role focuses on managing customer inquiries, escalating complex issues, and assisting with support documentation. The ideal candidate has a strong attention to detail, excellent...Part time
$75k - $80k
...re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies... ...and Personal Finance. About the Role The Partnership Support Specialist supports the Partner Development Managers and Channel Sales...For contractorsVisa sponsorshipWork visa$18 per hour
...wanted. About the Team Our learning team supports and guides our learners throughout... ...of learning designers, learner success advocates, live session instructors, and career coaches... ...ability to learn new tools, troubleshoot common issues, and explain concepts clearly...Part timeFor contractorsRemote work10 hours per week$52k
Customer Experience Specialist $52K • meaningful equity About Novig Novig is building America... ...turn high-volume chaos into seamless support, fielding live chats and emails through... ..., investigate transactions, and troubleshoot platform issues effectively. Curious and...Remote jobFull timeMonday to FridayShift workNight shiftWeekend workDay shift$16 per hour
Blueface Ltd is seeking a customer service representative to provide end-to-end support to our customers. You will troubleshoot technical problems and resolve inquiries across various platforms while maintaining a commitment to customer satisfaction. The ideal candidate...Hourly pay- ...Associate in Connected Commerce on the Wallets and Lending team, you support our clients throughout their journeys with our products. As a... ...regular account meetings such as addressing inquiries, troubleshooting challenges, and documenting complex problems for the Product...
$100k - $112k
...trusted partner to Neko Health's members in the US. As a Customer Support Representative, you will own multi‑channel member support... ...email, and digital/social Proven ability to manage bookings, troubleshoot issues, and handle complaints with professionalism and accountability...$65k - $70k
Bilingual Health Advocate Wildflower Health Wildflower is a women’s health solutions company... ...services. Key responsibilities include supporting patient health literacy and adherence... ...device ordering, device support/troubleshooting, data monitoring and escalations, condition...Work at officeLocal areaRemote workVisa sponsorshipWork visaMonday to FridayDay shift- ...generative AI platform is looking for a Customer Success Specialist. The ideal candidate will proactively ensure users achieve success with AI tools, troubleshoot complex issues, and deliver educational support. You will contribute to making advanced AI accessible to a...Remote jobPart timeFlexible hours
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