Samsung Experience Consultant

Description Core Competencies: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy. Key Responsibilities Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams Meet or exceed personal and store sales goals on a monthly basis Provide excellent customer and client service through interaction with both customers and Best Buy employees Ensure retail brand standards are met through merchandising, security, installation, and cleanliness Complete display resets upon request and during new product launches Complete daily reporting on sales performance and retail insights Performance Measurements Regular and prompt attendance Daily accurate reporting Meet or exceed established monthly/weekly sales quota/goals Customer/client satisfaction Qualifications High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience preferred Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to work independently and manage multiple priorities in a fast-paced environment Availability to work evenings, weekends and high demand retail holidays Ability to maintain customer confidentiality Equal Opportunity Statement We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. #J-18808-Ljbffr