Front of House Manager

Front Of House ManagerChick-fil-A Ponce & Boulevard is seeking a Front of House Manager to support daily operations, develop leaders and Team Members, and help deliver a consistently excellent guest experience.Why You'll Love Working HereWork directly with the Owner/Operator and leadership teamOpportunities for leadership developmentPositive, team-oriented work environmentSundays offPosition DetailsFull-time, 40+ hours per weekSchedule based on business needs$20–$21 per hour, based on experienceBonus opportunityBenefitsMedical, dental, and vision insurance for eligible full-time employeesFree employee mealsAccess to scholarship opportunities of up to $2,500 per yearPaid trainingRequired QualificationsPrevious leadership experience in quick-service restaurants or a comparable settingExperience coaching leaders and developing Team MembersAbility to oversee Front of House operations in a fast-paced environmentStrong communication, organization, and problem-solving skillsBasic computer skillsAbility to meet the physical demands of the role, including standing for up to 10 hours and lifting up to 50 poundsDuties and ResponsibilitiesOversee Front of House shifts and support Shift Leaders in running daily operations.Coach Shift Leaders and Team Members on guest service, accuracy, speed, cleanliness, and food safety standards.Help develop a strong leadership pipeline by identifying growth opportunities and following up on training progress.Support new hire training and help ensure training standards are followed consistently.Observe performance, provide timely feedback, and participate in Team Member evaluations.Address performance and policy concerns in accordance with restaurant procedures, escalating serious concerns to senior leadership.Review completion of daily and weekly checklists and follow up on gaps.Respond to guest concerns and help the team resolve service issues.Partner with the leadership team on Team Member engagement and retention.Communicate operational trends, staffing concerns, and opportunities for improvement to senior leadership.Perform other duties as assigned.Required SkillsStrong leadership, coaching, and team-building skillsAbility to develop others and hold leaders accountableSound judgment and attention to detailAbility to prioritize and make decisions under pressureDependability, adaptability, and a strong work ethicClear communication and a commitment to guest serviceCommitment to Chick-fil-A Ponce & Boulevard's values and standardsThank you for your interest in Chick-fil-A Ponce & Boulevard. After you submit your resume, we will contact you by phone or email within 1–3 business days. Please do not contact the restaurant regarding your application.Job Type: Full-timePay: $20.00–$21.00 per hourSchedule: Based on business needsWork Location: In person, Atlanta, GA 30308Commute/Relocation: Must reliably commute or plan to relocate before starting work.