Digital Accessibility Tester

Digital Accessibility Tester (Quality Assurance Analyst)

Location: Hartford, CT (Remote)

Duration: 08/17/2026 – 02/12/2027 (Potential Extension)

Hours: 40 Hours/Week

Position Overview

The State of Connecticut is seeking an experienced Digital Accessibility Tester (Quality Assurance Analyst) to support the state's enterprise digital accessibility initiative. This is a manual accessibility testing-focused position responsible for evaluating websites, web applications, mobile apps, digital documents, enterprise platforms, chatbots, forms, CMS integrations, and legacy systems for compliance with accessibility standards.

The consultant will perform comprehensive accessibility audits, develop test cases, document findings, collaborate with development teams on remediation efforts, and ensure compliance with WCAG, ADA, and Section 508 standards.

Required Knowledge, Skills, and Ability

Bachelor’s degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction

3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods

2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practices

Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboards

Strong proficiency in HTML, ARIA, and semantic markup knowledge

Expertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams

Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems

Strong understanding of responsive web design principles, techniques, and frameworks

Experience testing and assessing accessibility issues on internal business processes, including case management and data collection systems

Creative out-of-the box thinking to provide solution-oriented guidance for optimizing digital assets using the latest digital accessibility techniques and tools

Can work both independently and collaboratively to help advance a program’s accessibility standards

Experience as a mentor or coach for other product and service testers to promote stronger consistency and standards

Strong interpersonal and communication skills, including the ability to clearly present data and analysis, as well as the ability to receive feedback on your work

Expert in facilitating the integration of test data to support analysis and remediation processes

Strong ability to create and maintain documentation and best practice testing methodologies across multiple systems and functional areas

Ability to explain technical issues to non-technical stakeholders and communicate their implication on systems, processes, projects, and services.