Racquet Club Office Assistant

Seabrook Island Club Pro-Shop and Racquet Club Position

Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities.

All Seabrook Island Club Employees enjoy:

• Training and opportunities for growth
• Parties, prizes, and employee appreciation events
• FREE parking!
• Use of Club Amenities (including golf)

Position Description: This position is responsible for the day-to-day duties of the pro-shop and Racquet Club facility.

Essential Job Functions:

• Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making.
• Greet members and guests and assist the pros in introducing and selling tennis programs, clinics, rates and packages, assist in arranging matches, manage complaints or issues that arise from members and guests and inform a supervisor.
• Know rates and current program schedule, sign up members/guests for events, book court reservation sheets, monitor sign ups and program.
• Monitor website information as well as update social media such as Instagram and Facebook.
• Assist with merchandising displays, inventory levels and receiving merchandise.
• Know current merchandise and actively promote sales of merchandise to members and guests.
• Monitor shop supplies, bulletin boards, towels, coffee, Gatorade and other supply usage and inform supervisor of needs.
• Ensure that computers, printers and office equipment are functioning correctly.
• Answer phone calls and emails as well as check voicemails. Accurately take and relay messages for supervisors and all other employees.
• Assist with daily shop upkeep including opening, mid-day, closing procedures, refresh coolers with ice and water, empty garbage and recycling, general upkeep throughout facility, organize porch/deck furniture.
• May be required to perform routine court maintenance responsibilities as needed (brush, line, water) and have basic understanding of court watering system.
• Complete any other tasks as assigned by the Director of Racquet Sports.

Requirements

Job Requirements:

Education: High School Diploma

Experience: Retail, recreation or customer service experience preferred. Experience in the tennis field preferred. Must obtain a valid driver's license.

Skills: Excellent customer service, communication, and mathematical skills, comfortable with computer software.

Supervisory Responsibilities: none

Equipment to be used: Must be able to operate computer and other routine office equipment, hydraulic court rolling machine, various small court tools and machinery

Typical Physical Demands: Requires sitting, standing, bending, reaching. Requires the ability to stand for long periods of time. May require some heavy lifting up to 30 lbs. Requires manual dexterity sufficient to operate standard office equipment. Requires normal range of hearing and vision. Requires the ability to work outdoors in extreme temperatures/climate at times.