ServiceNow Developer

Mid-Level ServiceNow Developer

Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. Our team of skilled, certified professionals is dedicated to delivering innovative, effective, and fast-executing solutions. As a three-time ServiceNow Partner of the Year—winning Creator Workflow Partner of the Year in 2022, ServiceNow Store Partner of the Year in 2024 AND 2025 ServiceNow Worldwide Innovation Partner of the Year!—we take pride in our expertise and commitment to excellence. At Bravium, we believe that our people are our greatest strength, which is why we invest in hiring top talent who align with our core values:

• Strive for Greatness
• Do the Right Thing
• Foster Teamwork
• Respect Each Other
• Grow Together

We are seeking a Mid-Level ServiceNow Developer to join our team supporting federal government clients. This role is ideal for a ServiceNow professional with solid hands-on development and configuration experience who is looking to contribute to meaningful, mission-focused solutions. The ideal candidate has experience with ServiceNow scripting, workflows, integrations, and module configuration and is comfortable working collaboratively with senior developers, architects, analysts, and client stakeholders in a fast-paced environment.

Job Functions

• Develop, configure, and maintain ServiceNow solutions across one or more modules, such as ITSM, ITOM, SPM, HRSD, CMDB, or custom applications.
• Translate functional and technical requirements into effective ServiceNow configurations and custom development.
• Develop and maintain ServiceNow scripts, including Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, and related platform components.
• Configure workflows, forms, fields, notifications, reports, and other ServiceNow functionality based on business requirements.
• Develop and support integrations between ServiceNow and external systems using REST/SOAP APIs, MID Servers, and other integration methods.
• Collaborate with senior developers, architects, business analysts, project managers, and client stakeholders to understand requirements and deliver technical solutions.
• Participate in unit testing, system testing, debugging, and troubleshooting to ensure reliable and maintainable solutions.
• Identify and resolve technical issues and recommend improvements to existing ServiceNow functionality and processes.
• Participate in Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, and retrospectives.
• Create and maintain technical documentation related to configurations, development, integrations, and system processes.
• Follow established development standards, security requirements, and ServiceNow best practices.
• Support platform enhancements, upgrades, deployments, and ongoing maintenance activities.
• Stay current with ServiceNow platform capabilities and contribute ideas for process automation and platform improvements.

Skills and Abilities

• Hands-on experience with ServiceNow development and configuration, including scripting and application customization.
• Working knowledge of one or more ServiceNow modules, such as ITSM, ITOM, SPM, HRSD, CMDB, or SecOps.
• Proficiency with ServiceNow scripting, including JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, and UI Actions.
• Experience configuring workflows, forms, fields, notifications, reports, and other ServiceNow platform functionality.
• Experience gathering requirements and translating business needs into practical ServiceNow solutions.
• Experience developing or supporting integrations using REST/SOAP APIs, MID Servers, or other integration frameworks.
• Understanding of Agile/Scrum methodologies and experience working as part of a collaborative development team.
• Ability to troubleshoot technical issues, analyze problems, and develop maintainable solutions.
• Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.
• Ability to work within established development standards, security requirements, and federal client environments.
• Familiarity with federal compliance and security requirements, including FISMA, FedRAMP, and NIST 800-53, is preferred.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced consulting environment.

Education & Certifications

• U.S. Citizenship is required.
• Active Public Trust clearance or the ability to obtain one.
• ServiceNow Certified Application Developer preferred.
• ITIL Foundation certification preferred.
• ServiceNow Implementation Specialist certification is a plus.
• Bachelor's degree (or equivalent experience) in Business, Information Systems, Computer Science, or a related field preferred.

Experience

• 3+ years of experience supporting the implementation, administration, configuration, and/or development of an ITSM platform.
• 2+ years of hands-on ServiceNow development experience, including scripting, configuration, customization, testing, and deployment.
• Experience developing on the ServiceNow platform, including creating and/or customizing applications and platform functionality.
• 3+ years of experience working with one or more programming or scripting languages, preferably JavaScript.
• Experience developing or supporting ServiceNow integrations using REST/SOAP APIs or similar technologies.
• Experience creating technical documentation and maintaining development and configuration documentation.
• Experience working in an Agile development environment is preferred.
• Federal government or government contracting experience is preferred.

About Bravium Consulting

Bravium Consulting provides technology and management consulting services for the public and private sectors. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly-executed solutions. Bravium Consulting is rapidly growing and we are always looking for intelligent and motivated people to join our team. We are committed to excellence so training, supporting, and empowering our team is a top priority for us. We offer competitive salaries and a comprehensive benefits package which includes:

• 15 PTO days
• 11 paid holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term and Long Term Disability coverage with 100% premium support
• 401k Program with Bravium matching 100% of up to 4% of salary
• Training Program
• Employee Assistance Program
• Maternity Leave
• Paternity Leave
• Annual performance bonuses
• Referral bonus
• Flexible work arrangements
• Access to robust training and professional development program
• Employee Assistance Program (EAP) for mental health and wellness support

Bravium Consulting verifies candidate identity as part of its hiring process to prevent interview fraud and protect company and client data. Identity verification is conducted after a conditional offer of employment and prior to the start date is a required condition of employment. Bravium Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.