Senior Business Analyst

Senior Business Analyst (IT)

Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus.

We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including:

• Employer-sponsored medical, dental, and vision plans
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with company match
• Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off
• Education Assistance Program and ongoing professional development opportunities
• Wellness Lunch N Learns
• Employee perks such as pet insurance, discount programs, and a welcoming office environment

At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.

Responsibilities of the Role

• Business Discovery & Conceptualization
  • Lead discovery efforts to understand business goals, pain points, and value driver
  • Conceptualize the ask by uncovering root causes and clarifying ambiguous requirements
  • Translate loosely defined ideas into structured problem statements and solution options
• Requirements & Analysis
  • Perform end-to-end business analysis using formal BA techniques
  • Conduct GAP analysis to define current-state and future-state capabilities
  • Document requirements using Agile artifacts (user stories, acceptance criteria)
  • Create and maintain business rules, functional documentation, and process flows
• Agile Delivery
  • Operate as a senior BA within an Agile/Scrum environment
  • Support backlog refinement, sprint planning, and iterative delivery
  • Use Jira to manage requirements, progress, and dependencies
• Stakeholder Engagement
  • Act as a trusted advisor to business and IT stakeholders
  • Facilitate workshops and working sessions
  • Communicate clearly across technical and non-technical audiences
• Quality & Testing Support
  • Partner with QA to define testing strategies aligned to requirements
  • Support UAT, validate outcomes, and assist with defect resolution
• Process Improvement
  • Develop process flow maps and identify efficiency opportunities
  • Recommend improvements aligned with business strategy and compliance needs

What You'll Bring

• Bachelor's degree or equivalent experience
• 5+ years of experience as a Business Analyst working with IT teams
• Strong experience in Agile delivery environments
• Demonstrated ability to work effectively in ambiguous problem spaces
• Experience with GAP analysis, process modeling, and requirements documentation
• Proficiency with Jira and Agile tooling
• Excellent communication and stakeholder management skills
• Property & Casualty insurance experience (Homeowners preferred, not required)
• Experience with finance or billing-related systems
• Background supporting QA and testing strategy
• Familiarity with P&C platforms (e.g., Guidewire, Duck Creek)
• BA certifications (CBAP, CCBA, PMI-PBA) a plus

Skills

• Experience in Property & Casualty insurance, particularly Homeowners (preferred, not required)
• Ability to conceptualize business requests, uncover root causes, and articulate the "why"
• Proven success working in ambiguous problem spaces and driving clarity
• Strong Agile Business Analysis experience (user stories, acceptance criteria, backlog refinement)
• Hands-on experience partnering with IT and QA teams throughout delivery and testing
• Expertise in GAP analysis, process mapping, and current/future state modeling
• Proficiency using Jira or similar Agile/requirements management tools
• Experience supporting finance, billing, claims, or policy systems in regulated environments

EEO Compliance Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law.

Agency Disclaimer: This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid.

This position will remain open until July 20th, or until a sufficient pool of qualified candidates has been identified.