Entry-Level Office Technician

Job Description

Job Description

RGV Family Eye Care is a trusted optometry practice committed to providing exceptional vision care to patients across the Rio Grande Valley. We are looking for a dedicated Office Technician to join our team. This is an entry-level position that serves as the face and voice of our medical office. This position plays a key role in delivering outstanding patient care by greeting patients, scheduling appointments, answering phones, pre-testing, and supporting the daily operations of the office. 

This is a great opportunity to learn and grow in a supportive healthcare environment. No prior experience is required. We're happy to provide comprehensive on-the-job training to motivated individuals.

Responsibilities: 

- Perform front office duties such as scheduling, answering phones, verifying insurance, checking patients in/out, data entry, scanning, faxing, filing, etc. 

- Assist patients wih intake forms and general questions. 

- Ensure exam rooms and medical equipment remain sanitized, organized, and fully stocked while completing daily and weekly cleaning responsibilities.  

- Collect and document patient records, including medical codes, patient history, medications, and eye health information. 

- Perform pre-testing, including visual acuity, topography, visual field, OCT, retinal imaging, and other diagnostic testing. 

- Educate patients with proper contact lens care and insert/removal training. 

- Perform other tasks assigned by management. 

Qualifications: 

- High school diploma or GED required. 

- Bilingual preferred.  

- Excellent communication and customer service skills. 

- Ability to quickly learn new software and technology. 

- Strong organizational and multitasking skills with the ability to maintain a positive attitude in a fast-paced environment.  

- Professional appearance and demeanor.

- Maintain a professional, respectful, and team-oriented attitude when interacting with patients, coworkers, and management.  

********** Please be advised that all applicant resumes are reviewed using AI-based screening tools to verify content originality and ensure authenticity. Additionally, comprehensive background checks will be conducted as part of our standard hiring process. ***********