Care Coordinator (Queens)

Now Hiring: Health Home Care Manager
Connecting People to Care. Empowering Health. Changing Lives.

Location: New Horizon Counseling Center
Job Type: Full-Time
Bachelor's Degree Required
Starting Salary: $48,000/year

At the heart of quality care is connection —and at New Horizon Counseling Center , that’s exactly what we do. We’re on a mission to ensure that individuals facing serious health challenges are never navigating the system alone. We are seeking a Health Home Care Manager who is passionate about removing barriers, closing care gaps, and uplifting the most vulnerable members of our community.

What You’ll Do:

As a Health Home Care Manager, you'll be a vital link between clients and the care they need to thrive.

Your responsibilities will include:

• Transitional Care: Support clients as they move from hospital or rehab settings back into the community—ensuring continuity, safety, and support every step of the way.
• Care Plan Development and Implementation: Conduct initial and ongoing assessments of clients to document strengths, needs, goals and resources.
• Connectivity to Care: Schedule and coordinate timely follow-up with primary care and behavioral health providers.
• Addressing Gaps in Care: Identify missed appointments, medication lapses, or unaddressed needs—and take proactive steps to close the loop.
• Social Determinants of Health: Connect clients with resources such as housing, food security, transportation, and income/benefits support (SSI/SSD, SNAP, HEAP, etc).
• Collaborative Care: Work with a network of providers and support agencies to build individualized, person-centered care plans that truly make a difference.
• Engagement : Provide face to face outreach, engagement, and service planning in the field including clients' homes, shelters, and hospitals
• Documentation : Maintain documents, records, and other related reports in an organized, timely and accurate manner as per policy and procedure.

✅ What We’re Looking For:

• Bachelor’s Degree required (Social Work, Human Services, Psychology, Public Health, or a related field)
• Bilingual preferred (but not required—we welcome all qualified, compassionate applicants)
• One (1) year of related human services experience required in providing direct services to clients diagnosed with severe mental illness, HIV/AIDS or other disabilities, in order to link them to a broad range of services essential to successfully living in the community.
• You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicle to many locations using various modes of reliable and safe transportation
• Strong communication, organizational, and advocacy skills
• A deep sense of purpose and a commitment to serving vulnerable communities

Why Join Us?

• Mission-Driven Work: Every day, you’ll play a key role in helping people overcome real obstacles and access life-changing care.
• Supportive Environment: Be part of a collaborative team that believes in mentorship, personal growth, and professional development.
• Community Impact: Your work will help reduce ER visits, improve health outcomes, and give people the tools to live healthier, more stable lives.