Desktop Technician

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Desktop Technician I

SUMMARY:

As a member of the Media and Technology department, perform onsite and remote building/office/classroom technology support.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Visit the individual buildings, offices, and classrooms on a rotating basis to solve hands-on technical issues.
• Assist in technical troubleshooting by remote takeover or onsite visits.
• Provide general maintenance and cleaning of technology equipment (Examples: replace projector bulbs, clean computers and projectors, replace/straighten cabling, etc.).
• Assist other Media and Technology department employees with duties and projects.
• Assist in maintaining equipment inventory.
• Maintain tickets in the ticketing system.
• Respond to work emails and requests as needed, efficiently
• Recognize and escalate more complex problems to Tech II support
• Log call activity within the ticketing system
• Communicate the outcome of resolved technology issues to the individual requesting assistance
• Demonstrate specific technology for staff to support their learning and enhance their knowledge/skills.
• Serve on the District Technology Resource Committee.

PREFERRED QUALIFICATIONS :

· High school diploma or equivalent required.

· Coursework in technology from a college or technical school preferred;

· Experience in an educational technology environment preferred.

Applications accepted until filled.

Apply here:

Job Type: Full-time

Pay: $43,500.00 - $49,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person