Auto Title Technician

Auto Title Technician

The Jefferson County Clerk and Recorder's office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously.

We hold a clear mission and vision that drive our actions and aspirations:

Mission: To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone.

Vision: An equitable, accessible, trustworthy democracy for the Jeffco of today and tomorrow. Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work.

We are seeking multiple Auto Title Technicians to join our various Motor Vehicle offices.

The Auto Title Technician is responsible for assisting the public with titling and registering vehicles. Processes legal records and collects taxes and fees for motor vehicle titles and registrations. Determines accuracy and completeness of required information and documents surrendered for processing. Determines proper registration and plates and permits to issue. Verifies that transactions and vehicles adhere to regulations. Responds to phone inquiries regarding titling and registration. Collects fees and reconciles funds daily.

Please note, we have multiple vacancies at different locations, including Golden, Evergreen, Littleton, Lakewood and Arvada. Applications for this posting are placed in an applicant pool that remains active until the positions are filled. An applicant may be interviewed for an Auto Title Technician position and considered for more than one location.

Ideal candidate:

• Thrives in a front-facing customer-focused role, in an environment that cultivates collaboration, and daily problem-solving and continued learning to best serve our constituents.
• Excels in interpreting and communicating complex regulations while providing excellent customer service.
• Values inclusivity and diversity of thought in a safe space to learn new processes in an effort to help drive our department into the 21st Century.

Schedule:

This position requires on-site/in-office work and operates on a 4-day workweek.

Must be available to occasionally work at any of the five Motor Vehicle branch locations and align with their operating schedules:

• Littleton: Monday-Thursday, 7:00 am-5:30 pm
• Golden, Lakewood, Arvada, Evergreen: 7:15 am 5:45 pm

Compensation:

Target Hiring Range: $20.62 $23.00 USD Hourly

Compensation will be determined based on education, experience, and skills.

Additional compensation for Spanish bilingual skills is available.

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules; and more. For more information, click here for our Total Rewards summary.

Qualifications:

• A minimum of 1 year of related experience in data entry, basic ten key, cashiering, customer service and auto titling and registration using the County or State DRIVES system.
• High school diploma or equivalent certificate.
• Note an equivalent combination of education and experience is acceptable.

• Spanish speaking ability is preferred, however not required. Jefferson County Motor Vehicle has a policy to additionally compensate workforce members who are able to demonstrate bilingual language skills.
• One to two years of County Motor Vehicle or State Department of Revenue experience, and one year experience with DRIVES in government, high public contact, and/or handling cash professionally is preferred.

• Strong customer service skills and experience with high volume face to face customer contact.
• Ability to explain complex rules and regulations to customers who may be unfamiliar with or challenge the statute driven requirements for fees.
• Ability to problem solve by utilizing resources/researching to find solutions that are best for the customer.
• Background as a bank teller, retail sales associate, or related profession typically do well in this role.

Criminal History and MVR Background Checks are required for every position. Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. A valid Colorado driver's license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Driver's license within 30-days of hire or beginning to serve as an intern or volunteer. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. All Jefferson County Employees must apply through their internal profile.

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact View email address on click.appcast.io.

Qualified applicants are encouraged to apply immediately. All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities. A resume and cover letter submitted with your application is encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal.

For more details on the recruitment process, please visit: Questions? Contact the Jefferson County Clerk & Recorder Recruiter at View phone number on click.appcast.io or View phone number on click.appcast.io or View email address on click.appcast.io.