Benefits Administrator

Job Title: Benefits Administrator (Hybrid) Company: Imerys Location: Hybrid – 3 days in the office, 2 days remote after successful training period Job Type: Full-time About the Role We are seeking a detail-oriented and reliable Benefits Administrator to provide essential administrative and professional support for our employee benefits programs. This is a hands‑on role focused on the financial and operational aspects of benefits administration. You’ll help ensure our employees and retirees receive timely, accurate support while working closely with payroll, accounting, and the broader HR team. This position is ideal for someone who thrives in a structured, process‑driven environment and enjoys making a direct impact on employee wellbeing. While compensation reflects the administrative nature of the role, you’ll gain valuable cross‑training in 401(k) and pension administration, contribute to meaningful wellbeing initiatives, and work in a collaborative “shared services” model supporting multiple business units and unions. Key Responsibilities Complete all weekly, bi‑weekly, and monthly benefit processes timely and accurately Support claims funding for self‑insured plans and manage billing for various health & welfare vendors Administer life and disability programs, including the weekly short‑term disability process (self‑insured), prepare information for payroll, create vouchers, and maintain accurate distribution lists Provide administrative support for wellbeing programs (Virgin Pulse and others) Serve as the main point of contact for employee and retiree benefits questions via group mailbox and phone; support the HR team on benefits‑related inquiries Assist with annual open enrollment preparation, communications, system testing, pended benefits, new dependent documentation, and evidence of insurability Support annual plan audits and valuation processes (data collection and requested information) Administer the online benefits enrollment system (ongoing and annual), ensure system configuration aligns with carrier coding and plan documents, and troubleshoot basic issues Administer QMCSOs (Qualified Medical Child Support Orders) Cross‑train with other benefits team members to ensure full department coverage Provide backup support for 401(k) and pension administration as needed Assist with service award program administration, relocation support, and other duties as assigned Required Skills & Attributes Advanced proficiency in Google Sheets/Excel (VLOOKUPs, complex multi‑tab spreadsheets with links and IF/THEN formulas), Google Docs/Word (mail merge), and Google Slides/PowerPoint (company operates on Google platform) Experience with ADP HRIS Enterprise V6 and ADPR reporting tool (Workday experience is a plus) Strong working knowledge of online benefits enrollment systems and reporting, including configuration and ensuring alignment between system setup, documents, and communications Highly organized with the ability to meet strict deadlines and maintain a high sense of urgency Detail‑oriented with strong problem‑solving skills – able to quickly identify and resolve issues Excellent customer service, verbal, and written communication skills (comfortable with one‑on‑one interactions and presentations) Ability to work effectively in a team environment under a shared‑services model Commitment to maintaining strict confidentiality Ability to prioritize and manage multiple tasks in a fast‑paced setting Education & Experience 3–5 years of hands‑on experience in employee benefits administration, with strong emphasis on the financial aspects (health & welfare billing, claims resolution, short‑term disability/FMLA, paid bonding leave, high‑deductible health plans with HSAs, and payroll interfaces) Experience with retirement plans (401(k) and pension) is highly desired Background in a multi‑plan environment with unions, data feeds, HRIS systems, and benefit administration platforms is preferred Clear understanding of benefits terminology, applicable laws/regulations, and the financial side of plan administration Bachelor’s degree in Business, Accounting, Finance, or equivalent experience required; CEBS certification is a plus (not required) If you are a process‑driven professional who takes pride in accurate, timely benefits support and enjoys helping employees and retirees navigate their programs, we encourage you to apply. #J-18808-Ljbffr Imerys