Service Associate

Service Associate

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Service Associate at McGriff, a division of Marsh & McLennan Agency (MMA).

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MRSH).

A day in the life.

As our Service Associate on the Onshore Corporate Operations Team, you will work collegially as a supportive member of a team to provide mail support to all company personnel. Maintain rapport and open effective communication. Demonstrate strong organizational and project skills. Demonstrate high levels of interest, energy, and enthusiasm to meet or exceed internal and external clients' expectations. Act with responsiveness, urgency, and professionalism in all matters.

Key responsibilities

In this role, you will:

• Receive, open, separate, and date stamp all incoming mail.
• Scan mail to appropriate department/person.
• Pickup and prepare outgoing mail.
• Ensure all mail is stamped and packaged for outgoing.
• Prepare express and overnight mail, including log receipt.
• Order office supplies (if applicable)
• Research and complete check deposits
• Research and resolve any potential problems
• Maintain up to date knowledge of: departmental systems, related technology, and policies and procedures
• Perform other duties, as assigned

Our future colleague

We'd love to meet you if your professional track record includes these skills:

• High school graduate or equivalent
• Strong organizational skills
• Strong client relations skills
• Strong communication skills, verbal and written
• Demonstrated proficiency in basic computer applications such as Microsoft Office software products

These additional qualifications are a plus, but not required to apply:

• Knowledge of insurance specific systems and applications

We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.