Residential Program Supervisor

Now with a $2,000 sign-on bonus for new Seneca employees! Are you a mental health professional with experience in crisis work with minors and their families? Ready to take on a leadership role? We're looking for a compassionate and organized leader to support and develop a team of direct care staff while ensuring high-quality, 24/7 services for youth and families. In this role, you will provide coaching, supervision, crisis support, and operational oversight, helping staff succeed and foster a positive, equity-centered team culture. As the Crisis Program Supervisor, you'll oversee scheduling, documentation, compliance, and program performance to ensure safety and effective youth-focused services. If you believe you embody our core values of respect, curiosity, and hope; we would love to hear from you! About Seneca Seneca has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve. Responsibilities Provide individual and group supervision, coaching, training, and support to direct care staff Lead hiring, onboarding, performance management, and staff development efforts Foster a positive team culture grounded in anti-racism, anti-oppression, and equitable outcomes for youth, families, and staff Develop and manage staff schedules to ensure safe and effective 24/7 program operations Maintain awareness of all youth in care and ensure appropriate safety planning and crisis response Respond to crises and provide consultation, guidance, and support to staff as needed Review, approve, and provide feedback on documentation to ensure compliance, quality standards, and accurate billing Monitor program performance, contract requirements, and required data tracking and reportingParticipate in an on-call rotation and collaborate with multidisciplinary teams to support program operation Qualifications

REQUIRED:

Education/Experience Requirements: Master’s degree in Social Work/Counseling/Psychology/Marriage & Family Therapy OR Bachelor’s degree + 3 years of experience Applicable experience can include paid or unpaid experience working with youth or families, working in a mental health setting or providing crisis support to youth Be part of a rotating emergency on-call system, scheduled ahead of time At least 21 years of age Valid driver's license, clean driving record, and insurability through Senecas’ insurance policy TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements Preferred Ability to work as part of and facilitate the development of a multi-disciplinary team Strong critical-thinking, organizational, and presentation skills Supervisory experience Schedule Full-time; four 10-hour shifts per week Option 1: Monday - Thursday, 4pm - 2am Option 2 : Wednesday - Saturday, 8am - 6pm Exact schedule can be determined with the program Director Rotating on-call shift scheduled ahead of time Benefits Starting at $83,319 - $97,319 per year Actual salary dependent on creditable experience above the minimum qualifications Salary increase every year $2,000 sign-on bonus for new Seneca employees Additional compensation upon passing the bilingual language proficiency exam Mileage reimbursement Stipends provided to staff members participating in the emergency on-call shifts Comprehensive employee benefits package: Medical, dental, vision, chiropractic, acupuncture, fertility coverage Long-term disability, family leave, and life insurance 50% paid premiums for dependents 403b Retirement Plan Employer-paid Employee Assistance Plan 5 weeks of Paid Time Off and holiday pay for required holiday shifts Seneca is a Public Service Loan Forgiveness certified employer Specialized training and development opportunities through Seneca's Training department Promotional opportunities across California and Washington Relocation assistance may be available #J-18808-Ljbffr Seneca Family of Agencies