Crew Chief

Crew Chief Location: 3848 Merrick Rd, Seaford, NY 11783-2820 Compensation: $17.51 - $18.01 per hour Benefits 401K plan with company match Biweekly Bonus Incentives Career advancement opportunities DailyPay No tool costs Employee discount Employee Referral Bonuses Fleet Referral Bonuses Medical/dental/vision insurance benefits PTO after 180 days Spot bonuses through internal rewards program Uniforms paid for and laundered Gear Up For Your Role As a Crew Chief, you play a vital role in our management team, focused on delivering top‑notch service to customers. You’ll partner with the General Manager to guide the crew, keep operations running smoothly, and boost sales. The position offers training across roles and opportunities for career growth. Join us to gain leadership experience and advance your skill set. Responsibilities Work directly with the General Manager to ensure consistent revenue growth through guest count and key performance measures. Coach and execute excellent customer service while creating an exceptional guest experience. Set a positive example as a leader, building team engagement and efficiency. Develop teammates through our internal training program, providing ongoing guidance, coaching, and direction. Ensure quality control measures and processes are followed consistently. Carry out other duties and projects necessary for the position, such as inventory, cash‑handling processes, guest issues, and collaboration with the District Manager on critical initiatives. Assist the General Manager with budgeting, sales forecasts, financial performance, and expense controls. Provide clear and detailed direction to the team consistently. Maintain a clean, safe, and presentable service center per the Guide to Excellence. Guide and mentor automotive technicians and CSAs. Perform opening and closing duties when the General Manager is off. Assist in building and maintaining an engaged workforce that reflects customer volume and business needs. Lead daily team huddles and store meetings, setting direction for achieving business goals. Manage inventory and product orders to meet business needs. Enforce rules and regulations to maintain a safe and productive work environment. Assist guests with their questions and needs—either in‑person, electronically, or by telephone. Qualifications One to three years of retail management experience (professional automotive experience not required). Exceptional oral and written communication skills. Proven leadership ability to inspire and motivate diverse teams. Sound business sense and comprehensive understanding of the retail industry. Analytical skills to recommend financial objectives that increase sales and service results. Positive, helpful attitude with professional conduct and appearance. Enthusiasm for fast‑paced, flexible, high‑performance retail environments. Guest‑first mindset. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Physical stamina to stand on hard surfaces (concrete or metal) and work in hot and cold temperatures, loud noises, and exhaust fumes. Capability to lift and move items up to 50 pounds. Capacity to perform all other duties as assigned or needed. Minimum age of 18 years. Legal authorization to work in the United States without company sponsorship now or in the future. Equal Employment Opportunity Statement We are proud to be an equal‑opportunity employer and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. #J-18808-Ljbffr