Operations Admin

JOB TITLE: Operations Admin

EMPLOYER: Sherwood Lumber Corporation

DEPARTMENT: Operations

REPORTS TO: Operations Supervisor

EFFECTIVE DATE: 5/1/2026


SUMMARY: This position is responsible for initiatives, coordinates and executes administrative support to the Operations Department.

DUTIES AND RESPONSIBILITIES:

• Primary contact for inbound and outbound drivers.
• Prints all inbounds and transfers for the Specialty Department.
• Prepares and distributes Weekly Metrics.
• Prepares Weekly Scorecards.
• Performs error logging for reporting and tracking.
• Processes RMA paperwork including responding to emails, preparing documentation, and verifying state of product.
• Prints all new Customer Pick-Up orders sent from Sales.
• Create, print and processes UPS orders.
• Updates the warehouse Order Log to reflect completed orders and remaining workload.
• Logs daily task sheets, completed orders, add-ons, and related records.
• Performs data entry duties including daily task sheets, completed orders, and add-ons to orders.
• Acts as the primary communication point with Sales regarding canceled orders, add-ons, and revisions.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Microsoft Office Suite; ERP System; and Time & Labor Management System.
• Other skills required:
  • Excellent written and oral communication skills.
  • Strong organizational, problem-solving, and analytical skills.
  • Ability to multi-task in a fast-paced environment.
  • Ability to work closely with peers on team orientated goals.
  • Ability to follow company directives and instruction.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to sit.
• Frequently required to walk.
• Occasionally required to stand in addition to climb, balance, bend, stoop, kneel, or crawl.
• Occasionally exposed to the following outside weather conditions: extreme heat and/or cold, wet and/or humid.
• While performing the duties of this job, the noise level in the office work environment is usually quiet to moderate; the noise level outdoors in lumber yard(s) is usually very loud.
• The employee must occasionally lift and/or move up to 10 pounds

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

7:30am-4pm