People & Culture Business Partner

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a People & Culture Business Partner in Anaheim, CA.

The People & Culture Business Partner is responsible for performing HR-related duties at a professional level and works closely with senior HR management to support organizational objectives. This position is responsible for the following functional areas: employee engagement and retention, employee relations, performance management, policy implementation, training, project management, and employment law compliance. Overall, this position provides support and structure to the company and helps drive employee engagement, development, and retention for all Orange and San Bernardino County Health Center and Admin departments. This position will be required to travel between Orange and San Bernardino, as needed.

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:

• A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
• Benefits coverage starts after one full month of employment!
• Generous vacation, sick, and holiday benefits!
• Generous 401(k) matching contributions and more!
• To view our detailed benefits guide, please visit our career site at

Responsibilities

Essential Functions: Essential functions encompass the required tasks, duties, and responsibilities performed as part of the job and the reason the job exists.

• Administers various human resource plans and procedures for the organization; assists in the development and implementation of personnel policies and procedures; prepares and maintains the employee handbook and the policies and procedures manual.
• Partners with HR Leadership, employees, and management to communicate various human resource policies, procedures, laws, standards, and other government regulations.
• Maintains and coordinates employee recognition programs and suggestion email boxes. Provides data to managers regarding recognition usage.
• Coordinates the annual employee engagement survey; from distribution of survey to the compilation of data and presentation to managers, and coordinates the action items that arise from the feedback.
• Acts as an Employee Relations Specialist. Coaches, counsels, and guides managers before executing employee disciplinary actions.
• Conducts internal investigations concerning violations of the organization’s policies, discrimination, harassment, and other employee relations matters.
• Maintains tracking system and accurate logs and completes reports and other documentation relating to investigations.
• Maintain confidentiality and organization of files of investigations conducted and information received.
• Conduct exit interviews, analyze data, and make recommendations to the management team for corrective action and continuous improvement.
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Tracks employment metrics (internal mobility, career progression, etc.).
• Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention.
• Recognizes an emergency situation and takes timely and appropriate action.
• Facilitates or provides training to the workforce.
• Manages job descriptions and analyzes exemption status for new jobs.
• Distributes and monitors employee performance evaluations and ensures they are done in a timely manner. Provides guidance to supervisors on performance management ratings and feedback.
• Completes the quarterly turnover reports for executive management. Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to continually improve efficiency of the department and services performed.
• Provides project management support for the development, implementation, and completion of HR initiatives.
• Maintains compliance with federal, state, and local employment laws and regulations.
• Conducts interactive processes with managers and employees on and returning from leave of absence.
• Assist Employee Relations team in drafting policies and procedures.

Non-Essential Functions:

• Other duties as assigned.

PHYSICAL REQUIREMENTS:

The physical requirements of this position are identified below. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

Physical Requirement

Continually (every day)

Frequently (2-3 times

per week)

Occasionally (2-3 times

per month)

Rarely (less than one time

per month)

Never

Seeing

x

Hearing

x

Speaking

x

Standing/Walking

x

Stooping/Bending/Kneeling

x

Pushing/Pulling/Reaching

x

Fingering/Grasping

x

Driving

x

Lifting/carrying heavy items

x

Lifting Demands

Amount of Time

None

Up to 1/3

1/3 to 2/3

2/3 or More

Up to 10 pounds

x

Up to 25 pounds

x

Up to 50 pounds

x

Up to 75 pounds

x

Up to 100 pounds

x

More than 100 pounds

x

CORE COMPETENCIES – WE CARE:

• Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
• Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others’ voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency.
• Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information.
• Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills.
• Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people’s time and commitments.
• Empathetic: Demonstrates interest and understanding in other people’s feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Licensure and/or Certification Requirements:

• PHR or SHRM-CP certification preferred.

Minimum Education:

• Bachelor's degree with a concentration in Human Resources or a business-related field, or equivalent work experience required.

Minimum Work Experience:

• Minimum of 7 years of progressive Human Resources or People & Culture experience required.
• Minimum of 5 years of employee or labor relations experience required.
• Current or former experience within the healthcare industry preferred.
• Experience supporting employees in a unionized environment and working with collective bargaining agreement (CBA) preferred.

Other Requirements:

• Proven skills in problem-solving and decision-making with integrity in making difficult personnel-related decisions.
• Ability to communicate policy interpretations and decisions effectively.
• Ability to respond to common inquiries or complaints from customers and regulatory agencies.
• Ability to effectively present information to management.
• Ability to identify process deficiencies/areas for improvement and propose innovative solutions.
• Ability to organize and prioritize highly detailed tasks in a fast-paced company culture.
• Ability to use sound judgment; work independently, with minimal supervision.
• Strong analytical and problem-solving skills.
• Ability to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
• Escalates issues to Director of People & Culture as appropriate.
• Project management skills to manage the roll-out and completion of HR initiatives.
• Professional appearance and attitude.
• Ability and willingness to travel to satellite offices and clinics.
• Availability to work flexible hours, as required.
• Traveling between multiple locations in Orange and San Bernardino counties multiple times per month, as needed.

Agency Standard Requirements:

• Strong commitment to quality healthcare and excellent customer service is required.
• Must thrive in a fast-paced, rigorous environment with changing priorities.
• Ability to meet deadlines and work under pressure.
• Must demonstrate high-level computer skills, including Microsoft Word, Excel, and Outlook.
• This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver’s license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
• Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees.