Automotive Service Advisor

Automotive Service AdvisorCompetitive Pay + Bonuses | Career Growth | Paid TrainingWhy Kunes Auto Group?At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth. As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed—whether you're an experienced professional or coming from another hands-on, customer-focused career. Why Team Members Choose KunesPaid Training and Ongoing Professional DevelopmentCareer Growth Opportunities Across 40+ DealershipsComprehensive Benefits PackageSupportive Leadership and Team EnvironmentOpportunity to Make a Difference in the Communities We ServePosition SummaryKunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service department, ensuring their vehicles receive top-notch care. You'll assist customers by assessing their service needs, preparing repair orders, and ensuring an outstanding experience every step of the way. Confident, customer service-minded people would be a great fit for this role.Compensation$50K - $90K annually, based on experienceBonus OpportunitiesResponsibilitiesGreet customers warmly, assess their vehicle concerns, and record their needsRecommend maintenance and repair services based on manufacturer specifications and vehicle historyPrepare detailed repair orders, including labor and parts estimates, for customer approvalCommunicate with customers about inspection results and recommend necessary corrective actionsProvide updates on repair progress, explain costs, and secure customer authorization for additional workAdvise customers on vehicle care, preventative maintenance, and available servicesSchedule service appointments, ensuring a seamless and efficient processMaintain high customer satisfaction standards by addressing concerns promptlyCoordinate with technicians and ensure vehicles are serviced within the promised timeframeImplement quality control processes to minimize errors and ensure customer satisfactionRequirementsQualifications1+ years of experience in Service Advising, Automotive/Car Sales, Commissioned Sales, Customer Service, or Parts required (willing to train the right person)Strong communication and organizational skills with attention to detailAbility to multi-task and stay organized in a fast-paced environmentKnowledge of vehicle maintenance and repair processes is a plusTechnically savvy and able to quickly learn computer and service scheduling softwareValid driver's license and clean driving recordBenefitsEligible team members may receive:Medical, Dental, and Vision Insurance401(k) Retirement Plan with Company MatchPaid Time OffLife InsuranceEmployee Assistance ProgramDaily Pay OptionsEmployee Discounts on Vehicles, Parts, and ServiceOngoing Training and Professional DevelopmentCareer Advancement Opportunities Throughout Kunes Auto GroupJoin the Kunes TeamIf you're looking for a career with professional growth and a company that invests in its people, we'd love to meet you. Apply today and start your career with Kunes Auto Group. Kunes Auto Group is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.