IT Intern - Desktop Support

IT Intern - Desktop Support Develop and maintain comprehensive documentation for IT systems and processes to enhance user experience. Location: Durham, North Carolina, United States Job Tags: Intern About The Role California, US residents The job details are as follows: Who we are We are the first publicly‑traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs. United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA‑approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH‑ILD) and neuroblastoma, a rare pediatric cancer. Our near‑term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF). The cure for end‑stage life‑threatening diseases like PAH, PH‑ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end‑stage organ diseases for which transplant is not currently an option. Program Highlights Our internships provide a unique opportunity for individuals to work with some of the most talented people within the pharmaceutical and biotech industry. Our onsite locations offer a variety of amenities and perks available to all our interns. Additional highlights include: Professional development opportunities and trainings provided throughout the program Participation in our 'Get to Know UT' Speaker Series Ongoing and formal assessments of your work Opportunity to make an impactful difference in a patient‑centric environment Competitive pay up to 40 hours a week Each of our locations offers our interns full access to onsite amenities Program Details All internships are paid, up to 40 hours/week. Interns are responsible for arranging their own housing and transportation. 2025 Internship Program Dates: Monday, May 19 - Friday, August 15 Monday, June 2 - Friday August 29 Who you are You are a motivated and enthusiastic individual who is ready to make a positive impact as you join our IT Operations team. You possess strong analytical and problem‑solving skills and take pride in providing excellent customer service. You enjoy contributing to process improvements and are a champion for automation. You have strong interpersonal skills and continually seek ways to enhance the end‑user experience. Participate in asset and patch management of PC's and Mac's Build and deploy UT laptops and IT equipment for newly hired Unitherians Participate in new hire trainings through onboarding orientations Monitor level/tier 1 and 2 tickets to ensure timely escalation, resolution and overall service excellence Identify and communicate recommendations for tools and/or processes Develop and maintain robust documentation (not limited to) configuration documentation, support/administration manuals, and end user KBs regarding a system/solution/process Minimum Requirements Must be actively enrolled in a college or university program pursuing a degree in IT, IS, or a closely related field Must be available to work 40 hours onsite during the duration of the internship program Must be proficient in Microsoft 365 (Outlook, word, Excel, Powerpoint) Job Location This is an onsite role located in Durham, NC. At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good. The salary for this position ranges from $24.00 to $24.00 per hour. The salary range is the range United Therapeutics Corporation in good faith believes is the range of possible compensation for this role at the time of this posting depending on the candidate’s experience, qualifications, geographic location, and other factors permitted by law. The Company may ultimately pay more or less than the posted range. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit United Therapeutics Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities. #J-18808-Ljbffr jobs.frontdoordefense.com - Jobboard