Desktop Support Tech
AA2IT
Job TitleRate: $21/HR Location: 3701 South Miami Boulevard, Durham, NC 27703Top Skills Required1.) Uses a confident, positive attitude to deliver great customer experiences and to be invigorated by constant personal interaction. Candidates that demonstrate high energy are desired given fast-paced environment.2.) Candidate must have a deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well.3.) Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems. Having experience supporting applications related to engineering, manufacturing, and logistics is a plus.4.) Soft skills is a must for this role. Candidate must have the ability to work with strong personalities. Managing stress while being able to deescalate tense users is a key attribute.5.) Dependability: both to get work done independently, and for attendance for availability to work scheduled hours. Trusted to work proactively is a key attribute given limited site IT leadership.
Vacancy posted 2 days ago
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