Department Administration Manager

The DH Pace Company is a family‑owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business. Department Administration Manager We’re excited to welcome a Department Administration Manager. This role provides leadership and support to our team, overseeing all activities within the department. Job Responsibilities Lead the team by monitoring performance quality, driving process improvements, and fostering employee development Manage daily activities within the department, including billing, sales, order entries, and more Conduct employee performance reviews, document any performance issues, and provide supportive counseling with targeted improvement action plans Collaborate with other managers to schedule staff effectively to meet business needs across all shifts Engage with staff to discuss and establish work plans; assign duties, responsibilities, and scope of authority Offer technical advice and troubleshooting assistance when needed Create a positive working environment that boosts employee morale and productivity while ensuring quality customer service Provide timely coaching, call support, and balanced feedback to our associates Take on other responsibilities as assigned Job Qualifications Bachelor’s degree preferred; at least two years of related experience or training, or equivalent combination of education and experience Proficiency in MS Office Suite Excellent time management skills with the ability to multitask and prioritize work effectively—sense of urgency is key Professional representation of the company with strong customer service, verbal communication, and interpersonal skills Benefits Comprehensive medical, dental, and vision coverage available first full month Generous paid time off, paid holidays, and floating holidays Company‑paid life insurance, short‑term disability, and long‑term disability 401(k) with employer match Health Savings Account (HSA) and Flexible Spending Account (FSA) options Voluntary benefits including supplemental life and critical illness coverage Employee discounts for you and your immediate family Competitive compensation with annual performance reviews Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c) #J-18808-Ljbffr DH Pace