Commercial HVAC/R Service Technician 5-10 Year Experience Level

About SCR:SCR has been family-owned and operated since 1957 and is the Midwest's leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenance. Serving Minnesota, Wisconsin, North Dakota, South Dakota, Iowa, and beyond, we've built a reputation for quality, reliability, and service excellence.At SCR, our employees are more than a team, they're family. We provide opportunities for personal and professional growth, because we know that happy employees create happy customers.Our Core Values:Perseverance / Integrity / Family / Stability / CompetencyPeople and Safety:At SCR, we believe safety isn't just about rules; it's about people. Our culture of safety is the foundation of how we work. From the field to the office, it is a shared responsibility and a priority at every level of our organization.Why Our Technicians Love SCR (Straight from our employees!)

• Family-like culture where you are known, not a number
• Awesome bosses, managers stand beside you
• Paid weekly - no waiting for your hard-earned money
• Year-round, full-time employment - stability you can count on
• Performance reviews and pay increases are based on hours worked, with the potential for two increases per year.
• Opportunity to increase pay through overtime
• Sundays paid at double time (only when on call)
• Company-provided tools and equipment
• Ride-along training for the first 30-90 days to set you up for success
• Generous profit sharing: 5-10% of your annual salary
• Great medical benefits (SCR pays 90% of employee coverage)
• FREE dental
• Company vehicle and cell phone reimbursement
• Cutting-edge, technology-driven company - stay ahead of the industry with the latest tools and systems
• Unique and exciting work environment - maintain refrigeration systems in grocery stores and commercial facilities, ensuring food stays safe and operations run smoothly
• Opportunities for continuing education and career growth
• Generous paid vacation, holidays, and sick time
• Strong community reputation - join a company people trust
• Career growth opportunities

Job Summary:
SCR is seeking an experienced HVAC/R Service Technician to perform service, maintenance, troubleshooting, and repairs on commercial HVAC and refrigeration systems. This role requires strong technical and customer service skills, the ability to work independently, and a commitment to safety and quality workmanship. At SCR, you'll join a family-oriented, technology-driven company that offers year-round stability, career growth opportunities, excellent benefits, and a strong team culture built on integrity, perseverance, and competency.

Roles and Responsibilities:

• Perform service, preventive maintenance, and repairs on HVAC and Refrigeration systems
• Use diagnostic tools and techniques to identify HVAC/Refrigeration system issues and provide effective solutions
• Communicate with customers to explain service needs, offer solutions, and ensure satisfaction with completed work
• Ensure all HVAC/Refrigeration systems are properly calibrated to manufacturer specifications
• Replace faulty parts, components, or systems as required, following industry best practices
• Accurately complete service reports, maintenance logs, and other required documentation
• Adhere to all safety protocols, environmental regulations, and company policies
• Stay current with industry trends, new technologies, and product updates to provide high-quality service
• Check into customer systems and software, log hours and notes via mobile technology such as iPads, cell phone, etc.
• Adhere to all company safety policies, procedures, and applicable regulatory requirements, including the proper use of personal protective equipment (PPE), safe work practices, and prompt reporting of hazards, incidents, and unsafe conditions to maintain a safe work environment for yourself and others.
• Perform other duties as assigned by supervisor.

Minimum Requirements:

• Degree/Diploma/Certification in HVAC/R
• Universal EPA Certification
• 5-10 years of hands-on HVAC/R commercial service experience
• Excellent troubleshooting and problem-solving skills
• Current, valid driver's license
• Strong interpersonal and communication skills for customer interaction and teamwork
• Strong understanding of HVAC systems, including electrical, mechanical, and refrigeration principles
• Proficiency in the operation and maintenance of HVAC systems; skilled in using diagnostic tools and equipment
• Ability to work independently and as part of a collaborative team
• Ability to navigate iPads and mobile technology, or willingness to be trained upon hire
• Ability to assume an on-call rotation schedule

Preferred Skills:

• PLT Licensed, or registered unlicensed PLT
• Previous experience working with HVAC software or mobile apps
• Strong customer service skills
• CO2 refrigeration experience

Physical Requirements:

• Ability to carry and lift heavy equipment (up to 100 pounds)
• Frequent standing, walking, bending, kneeling, climbing, and reaching required
• Ability to work in varying environments, including indoor and outdoor conditions, exposure to seasonal temperatures, and moderate to high noise levels in mechanical rooms, construction sites, and active work areas.
• Comfortable working in tight spaces, on ladders, and at elevated heights when needed
• Manual dexterity required for use of tools and equipment
• Ability to wear required personal protective equipment (PPE) and follow all safety procedures
• Must be able to perform physical tasks for extended periods during a typical workday
• Visual and auditory ability to safely perform job duties and communicate effectively in the field

Perks of Joining Our Team:

• People First. Always. We support and invest in our team.
• Annual Profit Sharing: Eligible employees receive 5-10% profit sharing each year based on company performance.
• Health Insurance: Excellent, high-quality medical coverage with multiple plan options to fit your needs.
• Free Dental Insurance: SCR covers 100% of dental premiums for employees and their families.
• Vision Insurance: Affordable vision coverage for employees and families.
• Company-Paid Life Insurance: SCR provides life insurance coverage for employees and all their dependents.
• Voluntary Benefits: A wide range of optional benefits including life insurance, disability coverage, accident and critical illness plans, identity protection, and more so you can tailor your coverage to your needs.
• Retirement Savings: 401(k) Retirement Savings.
• Paid Time Off & Holidays: Competitive PTO allowance plus paid holidays.

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