Contract Services Manager - (12170)

InGenesis is currently sourcing for a Contract Services Manager (CM) to join our team. As the onsite point of contact for the medical personnel for the staffing contract with IHSC (Immigration Health Services Corps), you will play a critical role in ensuring the smooth operation and coordination of contract staff. You will be coordinating services in a multidisciplinary setting to include nurses, advanced practice providers, dental hygienists, behavioral health specialists, pharmacy techs, and physicians.

This position is dependent on contract award.

If you meet the qualifications outlined below, apply today and we’ll reach out to answer any questions you may have!

Major Duties and Responsibilities:

• Provide front-line supervision and management of Vendor staff under your purview as Key Personnel.
• Plan, schedule, assign, and direct contract staff.
• Coordinate and conduct site visits for staff candidates.
• Perform personnel and Human Resources related functions.
• Establish and maintain a strong and positive working relationship with the on-site Government Technical Monitors (GTM).
• Work closely with the GTM to ensure Contract staff orientation, training, and competency assessments are completed with no interruptions to the daily operations.
• Generate reports on contractor productivity and monitor contractor compliance with IHSC policy for all contract staff at the site.
• Review identified patient records to assess the adequacy of record keeping and compliance with clinical guidelines and policies.
• Participate in analyzing established protocol practices and identifying areas for improvement.
• Assist with program/project design activities, strategy development, problem resolution, and project implementation.
• Attends and participates in general.

Required Qualifications:

• Bachelor’s degree in Nursing, Health Care Administration, Public Health, or a related field.
• Minimum three (3) years of supervisory experience in a complex healthcare setting as an administrator with strong business and management skills.
• BLS for Healthcare Providers® certification through the American Heart Association®.
• Verbal and written proficiency in Spanish (preferred, not required).
• Experience in a detention/correctional or residential healthcare setting (preferred, not required).

Physical Demands

• The work requires some physical exertion, such as long periods of standing, walking, and/or jogging unaided over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy patients or equipment.
• The work may require specific, but common, physical characteristics and abilities, such as agility and dexterity, visual, and hearing capabilities.
• Must be able to respond to any medical emergency in the facility, via foot, within four minutes and perform CPR/emergency care standing or kneeling.
• Must have the ability to assist sick, injured, or aging detainees or staff exiting the building during an emergency.

Equal Employment Opportunity Statement:

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at for more information.

To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).

Company Statement:

With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.