Sales Support Coordinator

Sales Support Coordinator – Vernon Hills, IL

$68,000–$75,000 + Excellent Benefits + 401(k) + PTO

We’re hiring a Sales Support Coordinator to join our established medical manufacturing company in Vernon Hills. In this role, you’ll work closely with Sales and customers to coordinate quotes, orders, product information, and follow-up from initial request through fulfillment.

This is a hands-on coordination role for someone who likes staying organized, keeping track of details, and making sure things don’t get stuck. You’ll communicate primarily through email, while also working with Account Managers and internal teams to answer questions, resolve issues, and keep customers updated.

About Us

We manufacture and distribute specialized products used in medical, laboratory, and healthcare environments. Our products are supplied to professional customers throughout North America, and our business is built on dependable products, responsive service, and long-term customer relationships.

Our Sales team relies on strong internal support to keep quotes, orders, customer requests, and follow-up moving efficiently. As the Sales Support Coordinator , you’ll be an important link between Sales, customers, and our internal operations teams.

What You’ll Do

• Support Account Managers and the Sales team with customer requests, quotes, order updates, product information, and follow-up
• Generate and provide accurate quotes to customers
• Review customer purchase orders and enter orders accurately into SAP
• Verify product numbers, quantities, pricing, account information, shipping instructions, and availability
• Communicate with customers regarding quotes, orders, product questions, availability, and shipments
• Track open quotes and orders and follow up on outstanding information or issues
• Update orders when quantities, pricing, delivery requirements, or other details change
• Coordinate with Operations, Warehouse, and Logistics to keep orders moving and address fulfillment or shipping questions
• Research and resolve discrepancies involving purchase orders, system information, shipments, and invoices
• Maintain accurate customer, product, and account information in SAP and other systems
• Help ensure customers receive timely updates and follow-through throughout the order process

What We’re Looking For

• 1+ year of B2B sales support, customer service, order management, or coordination experience within manufacturing or distribution
• Experience with a technical product
• Experience supporting a Sales team or Account Managers
• Hands-on experience working with SAP
• Strong attention to detail and the ability to manage multiple priorities at once
• Excellent written communication skills, particularly through email
• Proficiency with Microsoft Office
• Someone who takes ownership, follows through, and knows how to keep things moving
• A strong understanding of the importance of accuracy when working with quotes, pricing, orders, and customer information

Corporate Resources, on behalf of our client located in Vernon Hills, is hiring a Sales Support Coordinator role.