Technical Writer - SharePoint Admin

Technical Writer

Vienna, VA OR Winchester, VA OR Pensacola, FL

Rate is Negotiable

We are seeking a highly skilled Technical Writer with 5+ years of experience who brings a strong blend of technical documentation expertise, SharePoint administration, and development capability.

This role is responsible for creating, managing, and enhancing technical documentation while designing and maintaining SharePoint-based knowledge management solutions.

The contractor will partner with technical and business teams to deliver clear, user-friendly, and scalable documentation that supports enterprise systems and initiatives.

Responsibilities

· Develop, write, and maintain technical documentation including user guides, admin guides, and SOPs

· Translate complex technical concepts into clear, concise, and user-friendly content

· Design and maintain SharePoint sites, libraries, navigation, and metadata structures

· Build and enhance SharePoint solutions using lists, libraries, web parts, and workflows

· Manage document lifecycle processes including version control, governance, and archival

· Develop and enforce documentation standards, templates, and style guidelines

· Collaborate with business and technical SMEs to gather requirements and validate content

· Participate in Agile/SDLC processes to ensure documentation aligns with project delivery

· Create diagrams, workflows, and visuals to enhance content usability

· Identify opportunities to improve documentation processes and leverage Microsoft 365 tools including Copilot

Qualifications

· Bachelor’s degree in Technical Writing, Communications, Information Systems, or related field

· 5+ years of experience in technical writing or documentation development

· Experience supporting enterprise systems, applications, or technical teams

· Strong communication and stakeholder engagement skills

· Ability to translate complex technical information into clear, actionable documentation

· Strong attention to detail and commitment to quality

· Ability to manage multiple priorities and work independently

Desired Skills

· Strong expertise in SharePoint administration (site design, libraries, governance)

· Experience with SharePoint development (pages, lists, workflows, integrations)

· Proficiency in Microsoft 365 tools (Word, Excel, PowerPoint, Teams)

· Familiarity with Agile or SDLC methodologies

· Experience with diagramming tools such as Visio

· Knowledge of information architecture and content design principles

· Experience using AI tools (e.g., Copilot) to improve documentation efficiency

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.