Part-Time Patient Services Coordinator - Hackensack, NJ

Part-Time Front Office Coordinator

Since 2006, the professionals at Northeast Occupational Audiology Associates have been dedicated to client-centered hearing care. We seek to answer why you are experiencing hearing difficulties. We then work to develop strategies for you to hear better.

We are seeking a part-time front office coordinator for our practice in Hackensack, NJ. The position is 28-30 hours a week (some flexibility). This position can lead to full-time in a year or so.

What we offer:

• Paid holidays, paid time off.
• AFLAC.
• Retirement plan after a year.
• Training and growth opportunities.
• FT- more perks will be offered.

Job requirements are:

• Greet patients in person and by phone, answering questions, scheduling appointments and providing a high level of customer service. Checks voicemail and email messages.
• Follows up on prospective patients with phone calls, emails, brochures, etc.
• Maintains and keeps patient paperwork updated.
• Updates patient files in the electronic medical record system with pertinent patient information, referral sources, insurance information, hearing aid information and electronic filing of all pertinent patient records.
• Maintains hearing aid database with current serial numbers, warranty end dates, sizing, etc.
• Maintains provider applications and credentialing information for participating health plans.
• Take payments, record payments, and reconcile at end of day.
• Orders office supplies and oversee overall clinic inventory; oversee shipping and receiving of merchandise as needed.
• Enters merchandise into electronic medical records system.
• Maintains patient confidentiality as per HIPPA laws.
• Opens and closes the office according to protocol.
• Verify insurance eligibility and benefits.
• Some marketing assistance, contacting patients, assisting owner with outreach events.

Qualification:

• Strong computer skills, advanced knowledge of MS Suite, Adobe, Google Doc's.
• Prior medical office experience.
• Great communication skills both verbal and written.
• Ability to multi-task, prioritize tasks.
• Can work well independently.
• High school diploma or GED required.