Guest Experience Specialist

We\u2019re Hiring: Guest Experience Specialist Location: Grit & Grind Cafe Phenix City, Alabama Schedule: Morning Shifts Available Do you love great food, fast service, and Southern hospitality with a twist? We\u2019re not your average brunch spot we\u2019re building something new. Grit & Grind Cafe is a Modern Hospitality model: that means faster ordering, team-based tips, and full-service vibes without the drag. We\u2019re looking for Guest Experience Specialists the face of the cafe. You\u2019ll work the register, help craft cold brews, handle online orders, and make sure every guest leaves happier than they came. What You\u2019ll Do: Greet guests and take orders with confidence and care Control dining room experience, refill drinks, and check on guests Make drip coffee, cold brew, and specialty espresso drinks Handle pickup and third-party orders with accuracy and a smile Keep the counter, coffee bar, and register area clean and stocked Recommend your favorite menu items like a pro Pay & Perks: $91/hr base pay + tips Full tip pool shared across all positions Discounted food, coffee, and desserts Flexible scheduling We\u2019re Looking For: Great energy and real people skills Ability to move fast, work clean, and stay calm Someone who shows up on time and in a good mood Barista experience is a plus, but we\u2019ll train the right attitude Available Shifts: Mornings (6:00 AM 3:00 PM) Weekend availability is required! Skills & Attributes: Friendly, outgoing, and able to create a welcoming vibe Comfortable working in a fast-paced environment especially during rushes Willing to learn coffee and drink prep (experience a plus, but not required) Detail-oriented when packaging orders and calling out names Team-minded willing to help wherever needed: register, bar, cleaning, etc. Stays calm under pressure and adapts quickly to changes in flow Bonus Points (Preferred but not required): Prior experience in a barista, cashier, or counter service role Familiarity with Toast POS, DoorDash order handling Interest in coffee, hospitality, or restaurant work as a long-term career Must be at least 14 years old. Ability to stand, walk, and move quickly for extended periods. Able to lift up to 25 lbs (stocking drinks, supplies, etc.). Reliable transportation to and from shifts. Must be able to work weekends. Comfortable handling cash, card transactions, and POS systems. Able to communicate clearly and respectfully with both guests and teammates. #J-18808-Ljbffr