Customer Service Associate

Customer Service Representative And Billing Associate As a part-time customer service representative and billing associate with John McGee State Farm, you will support our licensed staff with a variety of tasks with a heavy focus on billing and answering phones. Your ability to provide a pleasant customer interaction is critical. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities: Answering phones Heavy focus on billing questions and taking payments. Assisting sales and service associates with the gathering of important information. Maintain accurate records of customer interactions. Qualifications: Must have experience handling complex billing scenarios Dependable. Must be able to adhere to a schedule. Detail-oriented and able to multitask. Previous customer service experience required. Property and Casualty Licensed Required. Compensation: $16.00 per hour About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance. Our office is located in Medina, Ohio. Our office is open 9AM - 5PM. We have 30+ years of combined insurance experience in our office. Apply Now And Let Us Put You On The Path To Success State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.