Customer Service Representative

Job Description

Logistics Customer Service Specialist - Urgently hiring in Medina!

Job Title: Logistics Specialist
Pay: $20 per hour
Hours: 2:00 pm - 10:00 pm
Start Date: ASAP


Looking for a career boost? Join a dynamic logistics and transportation organization in Medina as a Second Shift Customer Service Specialist and unlock exciting growth opportunities. This role is perfect for motivated early-career professionals eager to develop their skills in customer service, operations, and business management. You'll gain valuable hands-on experience, work in a fast-paced environment, and be part of a supportive team committed to your professional development.


As a Customer Service Specialist, you'll connect with customers, carriers, and internal teams to ensure smooth shipment processes and outstanding service quality. Whether you're recent graduate or have related internship experience, this position offers a fantastic launchpad for your career in logistics and customer relations.

What You'll Do
As a Logistics Specialist, you will be responsible for

• Building and maintaining customer relationships to support business growth
• Delivering prompt, friendly, and professional service to ensure a positive customer experience
• Collaborating with the Sales Support team to identify and act on new business opportunities
• Overseeing order processing, load procurement, freight tendering, and issue resolution to ensure smooth shipments
• Communicating with customers via phone, email, and online channels, coordinating with owner-operators or agents

What You'll Bring
The ideal candidate for this role will have:

• Proficiency in Microsoft Office applications
• At least two years of experience in customer service or logistics preferred
• Strong customer service skills with a positive, team-oriented attitude
• Effective problem-solving and analytical skills

Why Join Us in Medina?

• Enjoy affordable health and prescription coverage with no waiting periods
• Unlock significant career growth - upon permanent employment, salary can increase to the low $40s
• Thrive within a supportive, team-focused culture that values your contributions and encourages professional development
• Benefits offered by the employer once hired permanently.

Location & Schedule:
This position is on-site in Medina and offers 2nd shift hours from 2:00 pm - 10:00 pm.

Ready to Take the Next Step?
If you're ready to start a rewarding career as a Logistics Specialist in Medina, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!

#SSO

About Medina, OH

Ready to take the next step in your career? Explore exciting job opportunities in and around Medina, Ohio! Nestled in the heart of Medina County, this vibrant area offers a perfect blend of small-town charm and big-city amenities. Known for its picturesque Public Square, historic buildings, and diverse culinary scene, Medina provides an ideal setting for professional growth and personal fulfillment. With close proximity to Cleveland and Akron, residents enjoy easy access to world-class entertainment at venues like the Playhouse Square, Rocket Mortgage FieldHouse, and Blossom Music Center. From exploring the Medina Toy & Train Museum to kayaking in the serene waters of Chippewa Lake, this region offers endless opportunities for work-life balance. Join us in discovering your dream career in Medina, where every corner is filled with potential!