Gym Manager- Soho Warehouse DTLA

Gym ManagerAs Gym Manager, you will be a passionate and strategic leader, committed to creating an exceptional member experience while championing health, fitness and wellbeing within Soho Health Club. You will oversee the day to day operations of the gym, lead and develop a high-performing team, ensure safety and cleanliness standards are upheld, drive member engagement and contribute to achieving financial targets and broader strategic goals.Main DutiesBuild and lead a best-in-class fitness team, including trainers, instructors and gym staffManage recruitment, onboarding, performance reviews, training and developmentPromote high team morale and retention through motivation, coaching and recognitionSet clear expectations and ensure all staff uphold brand and service standardsConduct regular team meetings and manage team schedules effectivelyEnsure the team consistently delivers exceptional service and memorable experiencesOversee scheduling of classes, personal training sessions and gym floor supportMaintain gym presentation and ensure all equipment is clean, functional and safeMonitor member feedback and usage data to enhance gym programming and member engagementDrive participation in group fitness classes and PT sessionsCollaborate with the Wellness, Spa and F&B teams to ensure seamless cross-referrals and guest experiencesLead on key initiatives and activations that align with Soho Health Club's ethos and goalsSupport the delivery of budgeted targets, KPIs and revenue opportunitiesAchieve KPI's for class programming and PT salesEnsure staffing, scheduling and resources are optimised to reflect business needsMonitor and control operational costs while maintaining exceptional standardsAnalyse member usage, sales data and feedback to inform business decisionsTrack and report on member engagement, trainer productivity and class occupancyMaintain a high level of safety, cleanliness and professionalism across the gymEnsure all equipment is regularly maintained, serviced and compliant with health and safety regulationsUphold all health & safety procedures including risk assessments and incident reportingEnsure gym staff are trained in safety procedures and certified where necessaryMonitor and evaluate team standards using feedback tools and internal auditsSet an example by maintaining a visible presence and actively engaging with members on the floorWork with the marketing team to develop campaigns that drive usage and increase member engagementCreate monthly community fitness programmingHost events, workshops or wellness activations to build community within the Health ClubProactively gather and act upon member feedback to continuously improve offeringsIdentify trends in the fitness and wellness industries and introduce innovative programmingBuild partnerships with fitness brands, guest trainers and wellness expertsRegularly review the class schedule and fitness offering to ensure relevance and varietyAll duties and requirements are essential job functions.This job description is not exhaustive and the Gym Manager may be asked to undertake additional duties to support the smooth running of the Soho Health ClubRequired Skills/Qualifications5+ years' experience in a high-profile fitness or wellness environment, ideally within a members' club or hospitality settingLevel 3 Personal Training certification (minimum)Strong leadership with proven success in recruitment, training and performance managementStrategic, target-driven and results-orientedExcellent organisational and communication skillsCollaborative and comfortable working cross-functionallyHighly adaptable, hands-on and solutions-focusedPassionate about fitness, with high standards of service deliveryPhysical RequirementsMust be physically fit.Must be able to seize, grasp, turn and hold objects with hands.Must be able to work on your feet for at least 10 hours.Fast paced movements are required to go from one part of the club to others.Must be able to move, pull, carry, or lift at least 50 pounds.Occasionally kneel, bend, crouch and climb as required.Why Work With Us...Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% matchPaid Time Off: Full- Time Employees have sick days + vacation daysCareer Development: Soho House can progress your career domestically or internationally as well as managerially or technicallySoho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainabilityLearning & Development: An extensive range of internally and externally run courses are available for all employees.Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all.Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $75,000 —$80,000 USD