Client Solutions Partner, Level 2

CharterUP is transforming the $365 billion global group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers with thousands of vehicles nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change. Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX. Title: Client Solutions Partner Sales Manager Location: Remote This is an inbound and outbound sales role for people who are hungry to drive revenue, build repeat business, and own their results. You will manage hundreds of customer interactions per week, build your own book of business, and ensure every booking experience reinforces CharterUP’s reputation for speed, reliability, and excellence. As a Client Solutions Partner (CSP), you’ll be in the thick of the action, handling high volumes of inbound demand while chasing down the next opportunity before anyone else does. You’ll be responsible for both closing new customers and expanding recurring ones, managing a mini-portfolio of high-value accounts that rely on you as their trusted CharterUP contact. We’re looking for sharp, decisive, high-judgment sales athletes who can think fast, act faster, and refuse to settle for "good enough." Own performance against conversion rates, revenue targets, outbound and inbound activity, repeat bookings, and overall account growth. Manage a high volume of inbound leads while driving outbound reactivation and expansion efforts to capture repeat and new business. Build urgency, rapport, and trust in every interaction, closing decisively through confident communication and assumptive sales techniques. Drive repeat business by identifying high-value accounts, expanding relationships over time, and turning one-time bookings into repeat relationships. Apply call control, objection handling, and active listening to diagnose customer needs and drive efficient bookings. Use sound judgment and data to decide where to focus for highest yield. Detect and stop low-value activity early to protect revenue through commercial acumen. Maintain complete accuracy in quoting, CRM updates, and call documentation, ensuring operational precision across systems including Salesforce, Outreach, G-Suite, Slack, and proprietary tools. Collaborate with peers and leadership on post-mortems and performance reviews to refine tactics and improve execution. 3+ years of experience in sales, account management, or hybrid revenue roles, consistently exceeding performance goals.

• Demonstrated ability to manage and grow a book of business, expanding spend, deepening relationships, and driving retention.
• Proven success balancing high-volume inbound response with targeted outbound prospecting and account development.
• Skilled in navigating multi-contact organizations and identifying new opportunities within existing accounts.
• Expert communicator with mastery in objection handling, urgency creation, and assumptive closing across varied customer types.
• Proficient in CRM and sales enablement tools (Salesforce, Outreach, G-Suite, Slack), ensuring disciplined follow-up and accurate documentation.
• Analytical and data-driven, using performance metrics and conversion insights to guide activity and optimize revenue outcomes.
• History of competitive achievement or performance-based success in athletics, startups, or other quota-driven environments.

You handle rejection, ambiguity, and shifting priorities without losing momentum. You want to be at the top of the board and treat targets as non-negotiable. You prefer testing and iterating over waiting for perfect information. Analytical Judgment: You use data to make decisions, not noise. Recruiting Process Step 1: 30-minute call with Talent Acquisition Step 2: 1-hour Video Call with a Hiring Manager Step 3: 1-hour Video Call / Role Play Interview While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. International benefits align with local standards. S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country. Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available. Performance-Driven Culture: Earn bonuses for bringing top talent to the team. Planning for the Future: Long-term financial planning support. International: region-specific savings programs where applicable. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. Hiring Locations: We hire in the U.