Client Services Representative

Client Service RepresentativeAnimal Oasis Veterinary Hospital is a small animal general practice in Naples, Florida, committed to providing progressive, gold-standard veterinary care in a welcoming, team-focused environment. Our hospital culture is built on respect, collaboration, and genuine care for both our clients and our team members.We are currently seeking a friendly, organized, and motivated Client Service Representative (CSR) to join our front-of-house team. Veterinary experience is not required; we are happy to train the right candidate who brings a positive attitude, strong communication skills, and a desire to learn.Position Overview: Client Service RepresentativeAs a CSR, you will be the first point of contact for our clients and play a vital role in creating a positive, compassionate experience for both people and pets. This is an excellent opportunity for someone interested in growing a career in veterinary medicine or client-focused healthcare.Key ResponsibilitiesGreet clients and patients warmly and professionallySchedule appointments and manage incoming phone callsProcess payments and maintain accurate client recordsCommunicate effectively with veterinarians and clinical staffSupport client education and follow-up communicationMaintain a clean, organized, and welcoming front desk areaQualificationsPrevious customer service or reception experience preferred, but not requiredWillingness to learn veterinary terminology, workflows, and hospital systemsStrong communication and interpersonal skillsAbility to multitask in a fast-paced environmentProfessional, compassionate, and team-oriented mindsetSchedule, Compensation & BenefitsCompensation: competitive hourly rate, based on experienceFlexible Scheduling Options:Four 10-hour shifts or five 8-hour shiftsRotating Saturdays with scheduling flexibilityBenefits Include:Full benefits packagePaid time off (PTO)Uniform allowanceContinuing education and training opportunitiesEmployee pet care benefitsWhy Join Animal Oasis Veterinary Hospital?Training & Support: We provide thorough onboarding and ongoing support to help you succeedPositive Work Culture: A close-knit, respectful team that values communication and collaborationWork-Life Balance: Flexible scheduling designed to support your lifestyleCareer Growth: Opportunities to grow within the hospital and explore other roles in veterinary medicineIf you enjoy working with people, love animals, and are looking for a supportive workplace that is willing to invest in your growth, we would love to hear from you. Please submit your resume and a brief introduction.