Flight Operations Scheduler/Dispatcher

Flight Scheduler / Dispatcher

The Flight Scheduler / Dispatcher is responsible for coordinating all aspects of flight operations for a Part 91 corporate flight department. This position serves as the central point of contact for aircraft scheduling, trip planning, passenger coordination, vendor management, and operational support to ensure safe, secure, and seamless transportation for company executives and authorized passengers. The Scheduler/Dispatcher works closely with flight crews, maintenance personnel, executive assistants, security teams, FBOs, catering providers, and international service providers to support a fleet of corporate aircraft and maintain exceptional customer service standards.

The ideal candidate will be a self-starter with exceptional attention to detail with strong problem solving skills. Strong collaboration and customer service skills are critical, as well as the ability to communicate effectively both orally and in writing.

What You Will Do

• Manage and maintain the corporate flight schedule for all aircraft and crew members.
• Coordinate domestic and international trip requests from executive offices and authorized travelers.
• Monitor flight activities and respond to operational disruptions, delays, or emergencies.
• Maintain and monitor systems to ensure that all flights are conducted in accordance with applicable RTX Flight policy, safety standards, FAA regulations, and aircraft operational performance standards.
• Monitor active flights and provide operational support throughout all phases of flight.
• Coordinate crew schedules, duty assignments, and travel arrangements including crew lodging, rental cars, and airline travel arrangements.
• Support Safety Management System (SMS) initiatives and reporting requirements.
• Ensure trip planning activities comply with company procedures, applicable regulations, and international requirements.
• Foster an environment that provides best-in-class customer service to support both internal stakeholders and external partners.

Qualifications You Must Have

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience.
• Working knowledge of MS Office, Zoom/Teams, and flight operations scheduling software.
• Experience with: customer service, dispatch and aircraft scheduling functions, crewing and currency, domestic and international flight coordination, compliance with company policy, safety and FAA regulations, aviation weather and the impact on aircraft operations and the safety of flight.

Qualifications We Prefer

• FAA Aircraft Dispatcher Certification.
• Experience with Safety Management Systems (SMS).
• Ability to build internal and external relationships with key stakeholders and partners.
• Excellent written and verbal communication skills, highly organized, and superior attention to detail.
• Ability to manage projects, work independently, and prioritize work in time-sensitive situations.
• Demonstrated success working in a fast-paced, high-pressure environment with shifting priorities.

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.