Closer

Job Description

Job Description

Description:

Overview for Recruiting:

We are seeking a detail-oriented and highly communicative individual to join our team as a Closer. The ideal candidate will enjoy working closely with clients, possess superior customer service skills, and maintain a positive attitude. Proficiency with Microsoft Outlook is essential for this role, and experience with SoftPro Select is preferred. As a Closer, you will be a key member of our team, contributing to providing top-notch customer service and partnership to our clients.

Responsibilities:

- Communicate extensively with lenders, realtors, mortgage clients, buyers, and sellers via email and phone.

- Work closely with clients to ensure a smooth closing process.

- Collaborate with team members to provide exceptional customer service and support.

- Review and finalize closing documents accurately and efficiently.

- Address any client inquiries or concerns promptly and professionally.

- Ensure all necessary paperwork is completed accurately and in a timely manner.

- Maintain confidentiality and adhere to all legal and regulatory requirements.

Requirements:

Qualifications:

- Transaction Management

-Ability to manage the entire closing process from start to finish

-Coordination of the various parties involved in the transaction

- Legal Compliance:

-Ensuring all aspects of the closing comply with relevant laws and regulations.

-Adhering to ethical standards and professional conduct.

-Real Estate Knowledge:

-Understanding of real estate law, including contract terms, title issues, and closing procedures

- Enjoy working closely with clients and providing superior customer service.

- A consistent positive attitude and ability to work effectively in a team environment.

- Proficiency with Microsoft Outlook.

- Preferred: Experience with SoftPro Select or similar closing software.

Core Competencies:

• Attention to Detail:
• Ensuring all documents are accurate and complete.
• Reviewing contracts, deeds, and other legal documents for errors or discrepancies.
• Communication Skills:
• Clear and effective communication with clients, attorneys, real estate agents, and other stakeholders.
• Providing updates on the status of closings and addressing any concerns or questions.
• Customer Service:
• Providing exceptional customer service to clients throughout the closing process.
• Addressing client concerns and ensuring a smooth and positive experience.
• Time Management:
• Managing multiple closings simultaneously and meeting deadlines.
• Prioritizing tasks to ensure closings are completed on time.
• Problem-Solving Abilities:
• Identifying and resolving issues that may arise during the closing process.
• Finding creative solutions to overcome obstacles and ensure closings proceed smoothly.
• Organizational Skills:
• Maintaining organized files and documentation for each closing.
• Keeping track of key dates and deadlines for each transaction.
• Teamwork:
• Collaborating with other members of the law firm, including attorneys, paralegals, and administrative staff.
• Supporting colleagues and assisting with tasks related to closings when needed.