Customer Service Representative

Inside Sales / Customer Service Representative

FASTSIGNS Downtown Baltimore / FASTSIGNS Columbia are among the TOP FASTSIGNS in sales in the United States! Winners of the CEO Circle for three consecutive years, our success is all about our people, people like YOU! People that CARE, and always strive for EXCELLENCE at whatever they do! An Inside Sales / Customer Service Representative for FASTSIGNS represents the FACE of the company! We do not take this lightly; your role is very important and it all starts with amazing attitude, energy and willingness to succeed. If you are a people person, are a good communicator, have an optimistic attitude, and want to join a WINNING TEAM, then this job is for you!

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• Friendly, upbeat, sharp, efficient, sense of urgency, and willingness to help customers
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Sign/print company experience preferred but not required

We pay very competitively and the company offers great benefits like salary-based pay, paid holidays, PTO; PLUS paid vacation, 50% individual health plan, and 401K retirement (with company match), after one year of service. We are a business to business model, with a Mon-Fri workweek, (so no work on Saturdays, yay!) Our company motto is We Deliver a Top Quality Product in a Professional, Urgent and Friendly Manner. We abide by this simple service ethic and believe is all we need to succeed. Join Us!! Compensation: $20.00 - $24.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.