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Patient Access Specialist - PRN

Complete Care

Position: Patient Access Specialist
Location: Austin, Texas - Westlake & Lakeway
Job Type: 2 Positions Available - PRN (Days 7a-7p & Nights 7p-7a)

MUST have the flexibility to cover both facilities.


Patient Access Specialist - Join Our Growing Team and Make a Difference!

The Patient Access Specialist serves as the first point of contact for our patients, ensuring a smooth and efficient process from appointment scheduling to insurance verification. This is a crucial role in ensuring patients have the information and support they need to access care seamlessly.

About us

At Complete Care , we are committed to providing high-quality, compassionate healthcare to our patients. We believe that every role, no matter how behind-the-scenes, plays an essential part in helping us deliver the best care possible. We are currently looking for a compassionate and detail-oriented Patient Access Specialist to join our dynamic team!

Why you'll love working with us:
  • Competitive pay
  • Comprehensive health benefits (medical, dental, vision)
  • Opportunities for career growth and continuing education (tuition reimbursement)
  • Generous paid time off and flexible scheduling
  • A supportive, collaborative, and positive work culture
  • Free Emergency Care at any of our Complete Care locations
What you'll be doing :
  • Greet and assist patients both in-person and over the phone, registration, and inquiries.
  • Verify patient insurance and demographic information accurately.
  • Provide strong phone and verbal communication skills along with active listening.
  • Managing patient flow.
  • Collect necessary paperwork and coordinate with various departments for patient care.
  • Provide excellent customer service and resolve patient questions or issues.
What we're looking for:
  • 1-2 years of Medical Insurance verification experience required.
  • 2-3 years of Customer Service experience in the medical field required.
  • BLS certification through the American Heart Association is required within sixty (60) days from start date.
  • High School Diploma or GED required.
  • Experience with MS Office, EMR/EPM systems.
  • MUST be flexible with schedule; including day, evening, weekend hours, and holidays per facility needs.
  • Must be legally authorized to work in the United States.

Why Work with Us?
At Complete Care , our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference.

Apply Today:
If you are a motivated individual who thrives in a fast-paced environment and is passionate about making a positive impact on patient care, we want to hear from you! Apply online at: .

#PatientAccessSpecialist

#FrontDesk

#MedicalReceptionist

#InsuranceVerification
Vacancy posted 3 hours ago
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