Patient Engagement Specialist II
$18 - $19 per hourMillennium Physician Group
Patient Engagement Specialist II
Onsite | Austin, TX | $18$19/hr
Be the Voice Patients Trust
If you have strong customer service experienceespecially in a healthcare call center and you thrive in a fast-paced, high-volume environment, this role is an excellent fit. Our Patient Engagement Specialists are the first point of contact for thousands of Austin families, and your work directly shapes their care experience.
For 35+ years, our independent, physician-owned practice has delivered relationship-driven care across five locations. Our team believes healthcare can be better more personal, more accessible, and more compassionate. If you feel the same, we'd love to meet you.
Position Details
- Onsite onlynot a remote role
- Location: 5625 Eiger Road, Suite 200, Austin, TX 78735
- Schedule Options:
- MondayFriday 8:00 AM5:00 PM
- MondayFriday 7:00 AM4:00 PM
- Saturdays: 12 per month (7:45 AM-1:00 PM)
- Compensation: $18$19 per hour
What You'll Do
- Answer up to 75 inbound patient calls daily with professionalism, empathy, and accuracy
- Schedule appointments, transfer calls, and create detailed messages for clinical teams
- Research patient inquiries including medical record status and general questions
- Triage patient concerns to determine urgency and next steps
- Manage provider schedules, including reschedules and cancellations
- Process website appointment requests and custom forms
- Assist patients with portal/website/EMR troubleshooting
- Support staff with website or portal questions
- Work in a large, high-volume office with 25 providers
This is not a front-facing roleit is 100% call-center-based patient support.
What You Bring
Required
- 1 year of customer service experience (healthcare strongly preferred)
- Strong multitasking ability in a fast-paced, high-call-volume environment
- Excellent verbal and written communication
- Dependability and punctuality
- Ability to type 4050 WPM
- A genuine desire to help patients
Preferred
- Healthcare call center or medical office experience
- Experience with EMR systems
- At least 1 year of healthcare experience
Why You'll Love Working Here
- Health, Dental, and Supplemental Benefits
- 401(k) with Employer Match
- Paid Time Off
- Employee Discounts
- A supportive, mission-driven team that values your work
Compensation Range:
$20.00
to
$30.00
The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.
Millennium Physician GroupVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Patient Engagement Specialist II in Austin, TX vacancy
- ## Patient Engagement Specialist IIApplylocations: Austin, TXtime type: Full timeposted on: Posted Todayjob requisition id: M102556**Job Description Summary**Patient Engagement Specialist II**How will you make an impact & Requirements**We are an independent, physician-owned...SuggestedWork at officeLocal areaMonday to FridayShift work
- ...Scott & White Health in Austin is seeking an Access Services Representative 2 to collect demographics and insurance information for patient registration. You will verify benefits and collect financial responsibilities, cross-train across areas, and mentor peers. The role...Suggested
- ...Services Representative 2. The role involves collecting accurate demographics and insurance information, mentoring peers, and assisting patients. The ideal candidate should have 2 years of experience in healthcare or customer service and demonstrate empathy in challenging...Suggested
- Baylor Scott & White Health in Austin, TX seeks an Access Services Representative 2 to register patients, verify insurance and collect balances. The role emphasizes empathy and accurate data collection in a busy healthcare setting. You will cross-train across areas, mentor...Suggested
- Texas Original Compassionate Cultivation is seeking a Dispensary Associate to warmly engage patients, provide personalized product recommendations, and manage daily dispensary tasks with strict adherence to policies. The role requires handling orders, processing payments...Suggested
- ...Ownership Plan and more. Why Rosendin? Committed. Innovative. Engaged. If you’re looking to take your career to the next level and... ...Amarillo, TX Pflugerville, TX Your Next Opportunity The HSE Specialist II is an experienced level professional safety position. It is a...For contractorsWork at officeLocal areaFlexible hours
- ...Records Management Specialist II Employment Type: Full-Time, Mid-Level Department: Office Support CGS is seeking an experienced... ...colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional...Full timeWork at officeFlexible hours
$23 - $25 per hour
...administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered... ...We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help...Remote jobHourly payFull timeLocal areaWork from homeFlexible hoursWeekend workPair Team
Austin, TX8 days ago- ...Services Commission (HHSC) in Austin is seeking an experienced RN II - Direct Care to provide comprehensive nursing care in State... ...certain locations. As an RN II, you will evaluate and document patient needs, administer medications and treatments, monitor vital signs...Night shiftWeekend workDay shiftAfternoon shift
- Texas Department of Transportation in Austin, TX is seeking an Intelligent Transportation System (ITS) Analyst I or II to advance statewide ITS and traffic signal initiatives. The role contributes to design, analysis, and implementation of automated traffic management...
- ...TX. This role involves performing advanced IVF laboratory procedures and training other embryologists while ensuring high-quality patient outcomes. Ideal candidates possess substantial experience in an IVF lab and relevant educational qualifications. Employees enjoy comprehensive...
- Rosendin is looking for an experienced HSE Specialist II to support health, safety, and environmental programs in Pflugerville, TX. This field-based role involves collaborating with teams and regulatory bodies, conducting site inspections, training, and compliance documentation...
- ...Creek Hospital Together with Ascension Seton seeks an Activity Therapist to plan, direct and implement activity therapy within the patient’s treatment plan. Requires a Bachelor’s in Therapeutic Recreation; Master’s degree preferred, and at least three years’ healthcare...
- Aqua America, Inc. is seeking a Safety Specialist II to oversee and enforce safety programs across Texas, including Austin, Houston, and Ft. Worth. Responsibilities include managing safety compliance with OSHA regulations, conducting hands-on training, and investigating...
- Aveanna Healthcare is seeking an Intake Patient Care Representative to guide new patients through admissions by collecting accurate demographic and clinical data, verifying insurance, and coordinating next steps for care. You will work to minimize delays while ensuring...Remote job
$93k - $171.3k
Position Summary As a Manager in our Engagement Consultation (EC) team, you’ll operate at the intersection of regulatory compliance... ...for this role ends on 07/30/2026.Work you'll doAs a Specialist Manager, Engagement Matters on the Engagement Consultation team...Work at officeVisa sponsorship- We are searching for a part-time Front Office Specialist II Urgent Care - someone who works well in a fast-paced setting. In this position... .... Gathers information, assesses, and provides direct care to patients. Works collaboratively with other members of the healthcare...Part timeMonday to FridayWeekend work
- Job Title Patient Reception, Front Desk Location 3200 Red River Street, Suite 201, Austin, TX, 78705, United States Industry Healthcare Employee Type Non-Exempt - FT Minimum Experience 2 Years Harbor Health
$18 per hour
...Pay: $18.00/HR Schedule: Monday - Friday/ 8-5am CST As an Intake Patient Care Representative , you will support new patients through the admissions process by gathering required information, verifying...Hourly payWork at officeLocal areaRemote workMonday to Friday- ...including fall protection, confined space, LOTO, and rigging & lifting. Strong communication and interpersonal skills — ability to engage effectively with field personnel, contractors, and leadership. Ability to travel up to 25% to ICON construction and operations...For contractorsFor subcontractorImmediate start
- Harbor Health in Austin, TX seeks a Patient Reception Specialist to be the welcoming face of our Park Bend clinic. You will greet patients, collect documents, verify demographics and insurance, schedule visits, and handle payments while maintaining a clean, organized front...
$50k
Job Posting Title: Asbestos Safety Specialist II Hiring Department: Environmental Health and Safety Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Non-Exempt from FLSA Earliest Start Date: Immediately Position Duration: Expected to Continue...Full timeFor contractorsWork at officeImmediate startMonday to FridayFlexible hoursShift workNight shift$20 per hour
...Patient Access Specialist Sign On Bonus $250.00 Monthly discretionary bonus Salary starting $20.00 per hour and up Medical, dental, vision benefits effective 1st of the month following hire date. Job Purpose: The Patient Access Specialist (PAS) is responsible...Hourly payWork at officeRelocation packageRotating shift$50k
Job Posting Title: Laser Safety Specialist II Hiring Department: Environmental Health and Safety Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Non-Exempt from FLSA Earliest Start Date: Immediately Position Duration: Expected to Continue...Full timeFor contractorsCasual workWork at officeLocal areaImmediate startMonday to FridayFlexible hoursShift workNight shift- The University Of Chicago is seeking a Community Affairs Coordinator to advance our community partnership and engagement mission. The role coordinates across community organizations, neighborhood stakeholders, campus partners, and civic leaders under the Executive Director...
- ...will handle duties related to leasing and resident satisfaction. This position involves customer service, paperwork preparation, and engaging with prospects to ensure a top-notch experience. Candidates should have sales experience, bilingual skills are a plus, and must...
$116k - $144k
...to strengthen security programs, reduce risk, and help organizations meet evolving cybersecurity expectations? As a Security GRC Specialist II , you’ll be a key member of the Governance, Risk, and Compliance (GRC) team, leading and executing core GRC programs while...Work experience placementWorldwideFlexible hours- HCA Healthcare's St. David's North Austin Medical Center is seeking a Patient Registrar to register patients, verify insurance, and collect payments with accuracy. The role requires interviewing patients, obtaining necessary documents, and ensuring all signatures are secured...Monday to Friday
- ...Patient Access Specialist Location: Austin, Texas - Westlake & Lakeway Job Type: 2 Positions Available - PRN (Days 7a-7p & Nights 7p-7a) MUST have the flexibility to cover both facilities. Patient Access Specialist Join Our Growing Team and Make a Difference!...ReliefFlexible hoursNight shiftAfternoon shift
- ...solutions to their clients Lead with Purpose. Partner with Impact. Kestra Financial is seeking a dynamic and motivated Trading Specialist II to join our Trading Operations team. In this role, you will be responsible for assisting our Financial Professionals by helping...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Engagement Specialist II. Be the first to apply!
Related searches
- junk removal specialist Austin, TX
- correspondence specialist Austin, TX
- measurement specialist Austin, TX
- disclosure specialist Austin, TX
- partnership specialist Austin, TX
- absence management specialist Austin, TX
- continuous improvement specialist Austin, TX
- loss prevention specialist Austin, TX
- hospitality specialist Austin, TX
- learning management system specialist Austin, TX