Head of Patient Adherence & CRM Programs
MSD Malaysia
Merck & Co., Inc. in the United States seeks a Director, Patient Adherence Operations to lead the Adherence Operations vertical within the Patient Support CoE, owning the Patient CRM, companion apps, refill coordination services, and adherence program design. Oversees CRM adherence programs across brands through TA-aligned ADs, driving trigger logic, messaging cadence, and workflow consistency, while operationalizing patient-facing digital tools and managing the adherence vendor ecosystem. #J-18808-Ljbffr MSD Malaysia
Vacancy posted 5 days ago
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