1st Line Support Desk Analyst - 5248
Clear IT Recruitment Limited
Our client is looking for a 1st Line IT Support Desk Analyst to join their Bradford based team. Responsibilities Support IT hardware on site, including repairs, wireless and wired network troubleshooting, reimaging and initial software triage. Maintain IT facilities, including multimedia and PCs to enable effective teaching. Rapid on-site response to SLA 1 problems in classrooms and other key areas. Deliver basic training for key services to all stakeholders on a one to one basis. Advise stakeholders on key corporate applications, including file access, OneDrive, SharePoint etc. Active involvement in yearly refresh projects for on-site devices and network infrastructure. Ensure servicing and maintenance schedules are undertaken at the most operationally convenient times. Ensure the appropriate skills are upheld in the support team. Complete and file service tickets in the service desk system for self and team. Record major incidents, remedial activity and future actions. Manage access control, including Active Directory and other key systems. Ensure service resources are available where and when needed with appropriate skills across all teams. Report any safeguarding concerns immediately to a Designated Safeguarding Lead. Carry out any other reasonable duties as requested by the IT Services Team Leader. Experience and skills desired MCP, MCSDT certification Full UK driving licence and access to own vehicle Supporting IT to include troubleshooting and set up of telecoms, networking components and end user computer devices Microsoft Office, especially Outlook, Excel and Word Windows Desktop OS, networking, Siemens telephony, Active Directory and incident management systems IT security best practices Confident, clear and differentiated written / verbal communication to stakeholders at all levels Effective internal / external relationships with stakeholders and customers at all levels Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful. Contact/Further Information Job Title: 1st Line Support Desk Analyst - 5248 Job Reference: 5248 Start Rite Business Centre Broadland Business Park Peachman Way. Norwich.
NR7 0WF
For Legal & Financial Recruitment, please visit: #J-18808-Ljbffr Clear IT Recruitment Limited- VSE Aviation in New York is looking for a Technical Support Specialist I to join their Corporate IT Help Desk team. This role provides essential support to VSE employees globally, focusing on customer service and technical assistance for new technologies. The ideal candidate...Suggested
- A community health organization is seeking a Help Desk Analyst to provide technical support to its IT systems. This influential role involves ensuring compliance with IT standards while offering exceptional assistance to staff. Ideal candidates will have an A.S. in Information...Suggested
- Summary The IT Service Desk Analyst III is responsible for responding to IT Service Desk incidents and requests received via phone or email and provides efficient service in support of PC's, software, printers and related peripheral devices and escalation of security issues...SuggestedFor contractorsWork at officeRemote workShift workRotating shiftWeekend work
- Second Line IT Support Desk Analyst - 5173 Job Type: Permanent Location: Bradford Our client is seeking a Second Line IT Support Desk Analyst to join their Bradford team. The ideal candidate will have experience in providing technical support and exceptional customer...SuggestedPermanent employmentImmediate startRemote work
- BankUnited is seeking an IT Service Desk Analyst III based in the Town of Florida, New York, to address IT Service Desk incidents and requests... ...like analyzing data for process improvements and supporting ServiceNow development. The ideal candidate will have a Bachelor...Suggested
$66.56k - $85.28k
...highly motivated and driven HelpDeskSpecialist to work Onsite supporting enterprise IT for our War-fighter customer who upholds America'... ...REQUIREMENTS 5 years of directly related experience, supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting...Temporary workWork experience placementWork at officeLocal areaRemote work- ...or OPT or EAD or CPT) Position: Service Desk Representative Location: Stuart, FL Duration... ...Total Hours per Week: 40.00 Shift: 1st Shift Client: Medical Devices Company Job... ...role is responsible for providing essential support for information technologies at Liberator...Contract workWork experience placementWork at officeShift workDay shift
- Help Desk Analyst - FT - 8:00AM-5:00PM - Miami Lakes - Catholic Hospice Ref Id: HREZ-9180 Published Date: Mar 6, 2026 Description General... ...The Help Desk Analyst is responsible for providing technical support in the use and application of IT systems and processes to the...Interim roleWork at officeLocal area
- ...hybrid position, and must be located near Miramar, FL. Service Desk Supervisor The Service Desk Manager leads UDT’s Dispatch and Service Desk organizations, ensuring exceptional customer‑centric support delivery across all MSP clients. This leader oversees frontline support...For contractorsCurrently hiringWork at officeRemote workWork visaAll shiftsShift workNight shiftWeekend work
- Synergy Business Consulting, Inc. is seeking an experienced Service Desk Manager to lead support operations in a dynamic Managed Services environment. This role involves managing a high-performing team, ensuring service excellence, and optimizing ITSM processes to enhance...
- ...position located in Miramar, FL. Service Desk Supervisor The Service Desk Supervisor will... ...Desk and Triage teams to ensure accurate support and customer service is provided to UDT customers... ..., life and disability coverage as of the 1st of the month, health savings accounts,...Permanent employmentFull timeCurrently hiringWork at officeLocal areaRemote workWork visaFlexible hoursNight shift3 days per week
- ...Insurance in the Town of Florida is looking for a talented Service Desk Administrator to provide technical leadership and manage service... ...’s degree and at least five years of relevant experience in IT support. This role offers a competitive benefits package, including...
- ITTConnect is seeking an IT Service Desk Team Leader for a direct-hire full-time position. This role is onsite in Miami, requiring leadership... ...delivery. The ideal candidate will have over 10 years of IT Support experience, a solid understanding of ITIL practices, and...Full time
- ...national security missions worldwide. Job Description **This position is contingent upon contract award** SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end users by troubleshooting software issues, resolving access problems,...Contract workRemote workWorldwide
- Nalley Consulting is looking for a Help Desk Support Engineer to work at the SOUTHCOM HQ, focusing on JIRA and GitLab support. The ideal candidate will provide technical support and training for end-users, ensuring efficient system operation and issue resolution. This...
- UDT is hiring a Service Desk Supervisor to lead its Service Desk and Triage teams in New York. This full-time role involves managing daily activities, ensuring compliance with SOPs, and providing high-level technical guidance. Candidates should have at least 5 years of...Full time
- A technology service provider in Town of Florida, NY is seeking a Tier 1 IT Customer Support Specialist to be the first point of contact for users facing technical issues. Responsibilities include troubleshooting hardware and software problems, managing support tickets,...
- MillenniumSoft Inc is seeking an Entry Level Service Desk Representative in Town of Florida. This role involves providing crucial IT support via phone, email, and chat, enhancing customer satisfaction while ensuring smooth operations. Ideal candidates must have a High School...Contract work
- We are seeking a dedicated and experienced Managed IT Services (MSP) Service Desk Manager to oversee our service desk operations for the small to medium-sized businesses (SMBs) we support from a team of MSP technicians. The ideal candidate will have a strong background...Remote workFlexible hours
- ...inbound calls and assist with permit applications. The role involves answering queries, navigating the online permitting portal, and supporting a high volume of customers effectively. A high school diploma and one year of customer service experience are required, alongside...Work at officeLocal area
- Tower Hill Insurance Group is looking for a dedicated Service Desk Administrator in the Town of Florida, NY. This full-time role involves... ...Science or a related field, with at least five years in IT support. Competitive benefits and career growth opportunities are provided...Full time
- SISL Global is seeking an IT support professional based in New York, Town of Florida. The role involves providing Desk Side Support, managing incidents for endpoint devices, and coordinating with OEMs on hardware and software issues. The ideal candidate will be skilled...
- Smurfit-Westrock is looking for a Sales Support Analyst in the Florida area to support strategic initiatives and sales operations. The successful candidate will be responsible for enhancing business growth and customer satisfaction through effective CRM management and cross...
- ...the equipment lifecycle by managing aftermarket part attributes, supporting predictive operating cost (POC) modeling, and driving... ...Requirements Office Ergonomics - Must be able to sit or stand at a desk for prolonged periods of time and work on a computer. PPE Use...Work at officeWorldwide
- ...national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving... ...support.Provide accurate detailed work notes into the service desk to ensure co-workers and end users are aware of work status and...Local areaRemote workRotating shift
- Overview The Technical Support Specialist I will be a member of the VSE Corporate IT Help Desk team and is responsible for assisting the Sr. Manager, Service Desk to provide... ...VSE employees globally. This role is the first line of support for the Information Technology...Remote work
- ...their career to the next level. This is a hybrid-function role: approximately 60% of your time will be dedicated to active help desk support and engineering, while 40% will be focused on leading and developing our cybersecurity initiatives. Location & Travel Requirements...Full timeWork at officeLocal areaRemote workWork from homeHome office
- ## Senior Technical Support ManagerApplylocations: Ponte Vedra Beach, FLtime type: Full timeposted on: Posted Yesterdayjob requisition id... ..., system and application problems* Actively monitor Help Desk tickets to communicate and resolve problems to affected parties*...Work experience placementRemote workFlexible hours
- Entech US is searching for a Full-Time Support Engineer to provide Tier 1 and Tier 2 IT support from their Service Desk, both onsite and remotely. The ideal candidate will have experience troubleshooting Windows systems, possess strong communication skills, and work effectively...Remote jobFull timeFlexible hours
- ...Time Date Posted 11-May-2026 Relocation Support No Description & Requirements Smurfit... ...operate. The Opportunity The Sales Support Analyst is responsible for supporting the... ...and AR payments, and serving as the Deal Desk leader. This role also involves acting as...Full timeWork at officeRelocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to 1st Line Support Desk Analyst - 5248. Be the first to apply!
- remote support technician Florida, NY
- customer support analyst Florida, NY
- systems support technician Florida, NY
- help desk administrator Florida, NY
- decision support analyst Florida, NY
- technical support assistant Florida, NY
- technical analyst Florida, NY
- technical assistant Florida, NY
- IT support technician Florida, NY
- application support technician Florida, NY