Onsite IT Service & Support Analyst - Healthcare
Pediatrix Medical Group, Inc.
Pediatrix Medical Group is seeking an IT Services & Support Analyst to join our onsite team in Sunrise, FL. The role provides customer service and technical support for internal users, handling requests via phone, chat, portal and email and ensuring timely issue resolution according to SLAs. Responsibilities include troubleshooting software and hardware, escalating to higher-level experts when needed, documenting cases in the ITSM system, and maintaining knowledge articles. #J-18808-Ljbffr Pediatrix Medical Group, Inc.
Vacancy posted 1 day ago
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