Manager of Clinical Research Operations
McKesson
It’s More Than a Career, It’s a Mission. Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day. Our Mission People who live with cancer - those who work to prevent it, fight it, and survive it - are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting‑edge research, SCRI is redefining cancer care around the world. Manager of Clinical Research Operations As the Manager of Clinical Research Operations, you are responsible for management of clinical research operations that include nursing, pharmacy, laboratory and medical assistants to support enrollment through treatment and follow‑up visits, and other tasks supporting care of clinical trial patients. Specific responsibilities include: Responsibilities Oversee and manage daily activities of clinical research nurse, enrollment nurse, medical assistant, laboratory technician, pharmacist and pharmacist technician Oversee enrollment of patients onto clinical trials through recruitment, screening, enrollment, on‑study treatment and follow‑up of eligible patients according to protocol requirements Oversee clinical trial related activities to ensure completeness and accuracy and adherence to Standard Operating Procedures Problem‑solve daily clinical situations for the diverse clinical research team Ensure clinical team collaborates with Study Operations to resolve queries, SAEs, deviations and audit findings according to standard operating procedures, regulatory compliance and contractual sponsor obligations Escalate issues to leadership when necessary for timely resolution Track performance metrics and report monthly to leadership Attend mandatory meetings, site initiation and other meetings that impact delivery of quality research and compliance Ensure clinical team completes company‑provided and sponsor‑provided training in a timely manner Identify opportunities for improvement in processes and overall quality, and monitor outcomes if deficiencies are identified Responsible for hiring, onboarding, and training of clinical research team Assist clinical research team in clinic as needed Meet with direct manager weekly to provide clinic summaries Meet with physicians and leadership to assess performance of clinic as needed Assist in development and tracking of quarterly goals for clinical research team Manage performance and professional development of clinical research team by conducting quarterly and annual performance reviews Required Qualifications Associate Degree required; Bachelor Degree preferred Registered Nurse License to practice in the state of Florida; appropriate education and/or experience can be substituted BLS certification preferred At least one year of management experience Knowledge of oncology/research operational and clinical proficiency Knowledge of Good Clinical Practices (GCP) Knowledge of research protocol interpretation and SCRI organizational policies General knowledge of research regulatory and Quality Assurance guidelines Strong interpersonal, communication and organizational skills Proficiency with Microsoft 365, Word, Excel, PowerPoint and overall computer systems Ability to communicate and collaborate effectively with a diverse team of professionals internally and externally Ability to self‑direct, including prioritization of multiple simultaneous tasks to drive the navigation of clinical research patients Resourceful with analytical abilities and problem‑solving skills in a fast‑paced environment Equal Opportunity Employer Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr
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