Specialist, Product Management

Specialist, Network Products – US Maestro

Mastercard's Network Products team is responsible for delivering secure, scalable, and high-performance payment capabilities across a global ecosystem. In North America (NAM), the team focuses on strengthening core network products, expanding acceptance, and enabling new use cases to drive growth and customer value. US Maestro is key within the Mastercard US, supporting transaction processing, merchant acceptance, and customer experiences across the U.S. market. This role will contribute to the development, performance analysis, and operational execution of US Maestro within the North America region. The individual will work closely with product managers, engineering teams, and cross-functional partners to support the growth, optimization, and expansion of US Maestro capabilities across the network ecosystem.

Key Responsibilities Include:

• Support development and enhancement of US Maestro product capabilities, including transaction processing, routing, and acceptance features
• Analyze product and network performance metrics (e.g., transaction volumes, approval rates, processing trends) to identify growth and optimization opportunities
• Contribute to product lifecycle activities, including requirements documentation, testing, pilot support, and implementation
• Collaborate with engineering, operations, and regional stakeholders to ensure timely delivery and issue resolution
• Support expansion of US Maestro acceptance across merchants, acquirers, and issuers
• Assist in onboarding and rollout activities for new product capabilities and enhancements
• Conduct impact assessments to evaluate changes across network services and customer experience
• Develop and maintain product documentation, reporting dashboards, and insights for leadership updates
• Support go-to-market enablement efforts, including preparation of materials and stakeholder coordination
• Contribute to cross-functional initiatives to improve operational efficiency and enhance transaction performance

All About You

Basic Qualifications:

• Bachelor's degree in Business, Engineering, Computer Science, or a related field
• 2–5 years of experience in payments, product management, technology, or operations roles
• Strong analytical and problem-solving skills with attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and stakeholder management skills

Preferred Qualifications:

• Understanding of debit products and payment network fundamentals (authorization, clearing, and settlement)
• Familiarity with product lifecycle management
• Experience with transaction processing, routing, or acceptance-related technologies
• Exposure to data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
• Understanding of customer journey mapping and product design principles

Key Competencies:

• Data-driven mindset with ability to translate insights into actionable outcomes
• Strong collaboration and cross-functional partnership skills
• Structured thinking with strong execution discipline
• Ability to navigate complex payment network ecosystems
• Proactive, ownership-oriented approach with focus on delivery and growth

Corporate Security Responsibility:

• Abide by Mastercard's security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges:

O'Fallon, Missouri: $83,000 - $137,000 USD